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2-chōme-15-1 Inaho, Otaru, Hokkaido 047-0032, Japan
contacts phone: +81 134-27-8100
website: www.authent.co.jp
larger map & directionsLatitude: 43.1958546, Longitude: 140.9975742
DS4I27 黃諾琛 WONG Constance [s]
::The hotels location in very convenient and a quick walk from the metro station the staff is also very friendly I highly recommend staying here
Jason
::Price is good - competitive with other hotels in the area Staff is very polite and nice THE SPA IS AMAZING Decor is a little dated. But that's understandable. Easy walk to all Otaru sights.
Wing Tae
::This hotel is only about 5 minutes walk from the station. It's also around 5-10 minutes walk to Otaru canal. It's in between 2 walking street. The location is very good. The hotel has a western style feeling to it. It's very cozy. The room is very spacious to your usual Japanese hotel. There is lounge with free snack and soft drinks (self service) in the evening. 2 restaurants to choose from. You can either eat Japanese set menu or western buffet style. Also a public bath. Great staffs, great service. I really like this place.
Ringo H
::My recent stay at this hotel during my holiday was an absolute nightmare. Upon check-in, we were informed about a scheduled maintenance that included a blackout at midnight. However, this information was only provided at check-in without any prior notice. As a result, from 1 am to 3 am, all electric appliances were turned off, except for the emergency light. Shockingly, the emergency light turned out to be the brightest and most central light in the room. They only told us emergency lights will be on, but did not tell us that emergency light is actually the light in the center of the room. I could not sleep at all, as the glaring light made it nearly impossible to rest comfortably. The staff was casual and dismissive when telling us the issue. Their lack of acknowledgement of the severity of the issue was completely unprofessional. They did not communicate the issue in advance nor offer any apologies. Additionally, the hotel room itself was old and poorly maintained. The lighting was dim, and it was astonishing how the emergency lights were brighter than all other normal lights in the room. The bed, claimed to be a queen size bed, is only 140 cm long. The TV was terribly small - my laptop has a larger screen than the tv The hotel's location is also far from the station. I strongly advise against choosing this hotel for your stay. At the same price you can find a better alternative.
teresa chan
::Great Japanese Restaurant! -have tried 2 set-dinner - the food quality in general is excellent and the price is relatively low - sushi set is superb and a must-try, i would suggest the sushi master must be of top qualification - advance booking is preferred - i would definitely go again