Yumehotaru in Amakusa

JapanYumehotaru

 

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1366 Amakusamachi Shimodakita, Amakusa, Kumamoto 863-2803, Japan
contacts phone: +81 969-42-3311
website: www.sanraizukankou.co.jp
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Latitude: 32.424873, Longitude: 130.011641

comments 5

  • クマちゃん

    クマちゃん

    ::

    Stayed at Yume Galaxy. There was a lot of food left over. I think it would be better to reduce the number of items and lower the price since it seems that many people will have leftover food. Child fares are collected from infants 3 years old onwards. For children's menus, even elementary school students who eat a lot will have leftovers, so I think it would be better to reduce the number of items and consider the collection age and fees as they are expensive. He was a waiter by himself, and although he was trying his best, he couldn't handle it and the timing seemed to be slow. The toilet next to the front reception desk, a deserted ring. Please try cleaning a little more carefully. Since it is the entrance, it is used a lot and I felt that it affected the quality of the hotel. After checking out, all the staff will see you off until the car is out of sight. I thought this was good.

  • sun33kumi

    sun33kumi

    ::

    It was relaxing, atmospheric, and soothing. The hot spring water was not heated. The water was nice and warm. The room was spacious and had an open-air bath, which was really nice. Mr. Nakai was also friendly, and the front desk staff was also polite. However, I had a problem with the noise from the second floor being too loud. That's a shame.

  • ゆうな

    ゆうな

    ::

    First of all, we had made a reservation not at Yumehotaru but at the affiliated store Kaiou-tei. However, when I went there that day, for some reason I was directed to Yumehotaru. (I was not the one who made the reservation, so there may be a misunderstanding, but the person who made the reservation was also confused.) I was surprised at how sloppy the receptionist was, but what I found even worse was the waiter's response at dinner. I understand that the waiter has bad knees, but someone else should serve the meal. I also felt like they were not well taken care of. It's my first experience. There was another young waitress, but when she brought the food, she just muttered a little and didn't convey anything to us.There were others, too, who were probably opening the door to serve the food, but they made a loud noise. He opened the door and left without saying a word. Normally, I would have said something like, ``Excuse me, I'll open the door for you to serve the meal.'' I couldn't help but smile bitterly. The food was neither particularly good nor bad. However, the amount of food served was so great that it was a battle over quantity rather than taste. Many of the items were already cold by the time they were served. The hot springs were also quite dirty, to the point where I thought there were hardly any patrols. The inside of the hot spring was also small, and there were not many showers, which was often a problem. We were looking for value for money service and a good room, but all these were poor and not worth the price. I feel that it is necessary to review the service and patrol the facility once again. I think there are many times when there is a shortage of staff these days, but I hope that the hotel will provide services that take into consideration the price range of the hotel. I will never go there again.

  • Kam To

    Kam To

    ::

    This little hotspring hotel is very warm and traditional. The concrete building is nothing special but the room that I have was amazing, with a private bath. Food is very traditional with a lot of emphasis on fish, reflecting the local specialty. This hotel has a lot characters, and the hotspring water is almost like first class. It's so good for the skin!

  • Yama Jules

    Yama Jules

    ::

    Wonderful rotemburo, friendly front of house team, excellent waters.

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