Shimanami Shinkin Bank Kurihara Branch in Onomichi

🕗 opening times

comments 1

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  みき

  :: 08 March 2023 14:01:48

  I called to change my address, but since I had just moved and didn't have a photo ID showing my current address, I contacted the call center and confirmed that they could handle the situation even if I didn't have a photo ID, so I sent them my insurance card and proof of residence. I requested a change of address. The male staff at the counter was very responsive. However, I gave this rating because I heard a female employee who was checking on a male employee who did not have a photo ID say, ``I wonder why this person came.'' . In addition to changing the address, there were other procedures that had to be completed, so I asked at this timing. I didn't use this at this timing because I wanted to use it, and it was very unpleasant. If there were no other customers, I wish they would have told me on the spot and apologized. That's too rude.