Mercure Miyagi Zao Resort & Spa en 蔵王町

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comentarios 5

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  Human being

  :: 13 May 2024 00:14:21

  We had a very pleasant experience here with the staff that was lovely, especially the woman taking care of the onsen during night time, very kind and helpful. There was a group of students staying, they passed on the information properly so that we could use the onsen at a more convenient time. That was really professional. The lounge was good with different options, and we enjoyed going to the game station area as well. However, it doesn't deserve 5 stars to us as we had to make the beds ourselves. That's disappointing when you're paying good money for a 4 star-hotel.

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  IS Ibrahim

  :: 12 May 2024 07:30:01

  Paid a good deal for a Tatami room through a hotel booking app. The room is spacious and clean. Nice view facing the greenery and mountain. However you need to deploy yourself the futon beds unlike other hotels we stayed at. Onsen is clean, available in both outdoor and indoor. The nearest convenience shop and restaurant is about 10mins drive.

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  Marianne Ong

  :: 20 October 2023 14:56:31

  Room is big but bathroom is quite small. Buffet spread is good.

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  Masae Shiwa

  :: 28 September 2022 00:03:11

  I was there for a business trip. The receptionist kept calling me for breakfast even though I made it clear that we didn't want breakfast. They insisted calling me two days in row early in the morning and it was one of the most annoying experience. They are completely confused with a definition of being "professional" and they just push you for what they want us to do as a customer. The room was spacious but extremely outdated and furnitures were dirty. Very disappointed.

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  guy hardonag

  :: 02 October 2019 22:25:55

  Discusting!!!! A big room ( only positive thing), we had huge stains on all of the furniture, The room was probably a smoking room before so the carpet was full of cigarette holes. And their was hair in the bath. We slept with clothes on. Wouldn't recommend even if it was for free!