Utsunomiya Shimoguri Post Office w Utsunomiya

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komentarze 5

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  Kenji KUDO

  :: 26 May 2022 09:42:07

  Close and convenient

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  荒木まい

  :: 27 January 2022 22:13:21

  Worst counter service The staff's attitude is so bad that I think I can get away with it. There is a poster saying that we will be close to our customers, but I would like them to remove it.

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  ひろさむ

  :: 21 September 2021 21:02:21

  It seems like customer service has deteriorated recently. Perhaps because the director has changed, the response is more sloppy than before. For example, when sending non-standard-size mail, it is difficult to write the addressee directly, so when I asked for an address sheet to paste on, the recipient refused, saying it was not the authorities. However, at other stations, including the main station and small stations, you will always receive an address sheet (address sticker). This makes it impossible to send mail even if you want to. When I was the previous director, I was more customer-oriented. People who have been using this post office for many years probably feel this way. Since this is a post office with many users, I would like them to consider the essence of the service.

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  ひつじ

  :: 27 November 2020 08:25:25

  There was a long line at the back of the ATM, with people making multiple transfers by themselves. Even if it doesn't say "up to 2 items", if you have a lot of items, use common sense. . . However, since there are many people who do not have such common sense, I think it would be better to use such a form. If you're thinking about something like that, you can casually ask someone at the counter, ``You're going to be in trouble, aren't you?'' Even though I just said something along the lines of, ``It wasn't their fault.'' However, they started making excuses like it wasn't their fault. No one blames the post office! Don't say that, be careful! I haven't said that either. However, I thought that if I wrote a few words, it would reduce the frustration of people who have to wait for a long time, but sometimes people look like victims, as if they have been unreasonably blamed. Don't say unnecessary things when someone says something that is obvious. I felt that was the case. We don't care about your opinions. Customer inconvenience is also partly the customer's fault. We just have an ATM, so it doesn't matter. That's probably what it means. The location was bad, there was no parking lot, and the man in charge at the time was irresponsible. So unkind. (After this happened a few years ago, I stopped using it.) Yanase is also in a worse location and has less parking, but it is extremely kind and has many users with good morals.

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  MI AI

  :: 28 April 2020 09:26:07

  The female clerk's response was unpleasant. I have a bad temper all the time