SMBC Shimonoseki Branch in Shimonoseki

🕗 opening times

comments 5

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  Fumen

  :: 15 February 2024 13:02:06

  It seems that the person in charge of my counter was a good person, and the procedure for closing the account took a long time because I had to prepare stamps, passbooks, and other things at first, and I was tired of being stuck with the same rules typical of megabanks. However, the wait time was shortened by the attentive staff at the counter who made it possible to obtain a seal with a signature. The customer service was polite and attentive from beginning to end, saying things like "I'm sorry to have kept you waiting." I used to think that ordinary depositors were nothing more than insects at megabanks, but now I have a slightly better impression of them.

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  yumiyumi

  :: 08 December 2023 15:19:51

  When I went to the counter today to complete the procedure, my documents were incomplete and I was treated coldly.When I asked questions, the veteran woman at the counter did not even look me in the eye and said, ``It's incorrect, so we can't accept it!'' and threw my documents back at me. I go to various banks for work, but I have never experienced such unpleasant treatment.

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  Tatsuo Ootsubo

  :: 25 April 2023 03:31:09

  I went to open an account just before 2 o'clock, but was refused because the counter was not open. I'm sorry that I called during business hours.

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  Keisuke Iwata

  :: 29 October 2021 16:20:54

  It is the only city bank in Shimonoseki City. Customer service is so thorough and kind that if you go to Sumitomo Mitsui Banking Corporation, you won't be able to go to any other bank. Recently, the number of ATMs has been reduced from 3 to 2, so it can get a bit crowded. Still, I'm satisfied. I don't feel like going to another bank or post office.

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  Kanchou Chang

  :: 15 July 2014 10:42:30

  If you exchange more coin, they will need you pay fee about JPY350.