Nishizaki Hospital en Itoman

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comentarios 5

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  Mo

  :: 23 January 2023 14:35:44

  I used the fever outpatient clinic today. Phone reservation → waiting in car/online interview (wait for about 30 minutes) → test → result over phone (about 3 hours later) It felt much smoother and easier than other clinics I have used. The first thing that left an impression on me was how the nurse gently said to me over and over again, "I want to do it, but I'm sorry." Thank you for your kind words.

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  tam tam

  :: 11 January 2023 14:39:48

  I received the corona vaccine. It was done in no time as it was done very well. It was thanks to the considerate people that I didn't have to wait too long. Thank you very much. I am humbled when I see the nurses' response. The pain the next day seems to be worse than the flu vaccine. Thank you for your help with my health checkup. The meal after the dog was delicious. Thank you very much for your help. was delicious. It was a feast.

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  Love Precious

  :: 07 July 2022 13:57:46

  My family was in the hospital. There was no coordination between the reception and accounting teams, and I left with a very unpleasant feeling. Those in charge should be properly trained. In the first place, is there a problem with the person in charge? It gives a really bad image. I would like to express my sincere gratitude to the nurses and doctors for being so kind to me until the end. thank you very much.

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  おタカラ

  :: 17 May 2022 15:49:09

  To reduce the risk of in-hospital infection, we have double reception desks. At the reception desk, you will be asked about your body temperature and travel history. Before entering the hospital, I checked the reservation method over the phone for my first visit, and when I arrived, I was told that there were only 5 spots left. "We do not allow anyone other than those who have made a reservation." said, I was told that they were unable to accept reservations earlier, so I was told that there would be a limit of 5 people if I came directly to the hospital. When you say that, I was told, "The hospital is full. Either you will be booked or you will be transferred to another hospital." When I tried to make a reservation and asked for confirmation, a young person asked me to come and have a look. I said, and waited. A young person said, ``It looks like we can get 5 spots.'' So, "Huh? You just said you couldn't do it." To me, “It looks like I can do it.” One word. sorry. Without a word, Because it was an exchange that depended on others. I'm also upset “Please check carefully.” When I tried to leave, From the back “I checked though (lol)” I was surprised. I don't know if it's the veteran receptionist or something, but I let the younger guys run around with messages and I don't move. I can't apologize for my mistakes. It's natural to take responsibility for your own words, but if you have any questions, why not ask them directly? If you just want to convey the message to the patient Even children can do it. It doesn't have to be you, even young people can do it. If you can't respond honestly It will damage the reputation of the hospital. Honestly, wouldn't it be better to take a step back? That's what I thought. Since there are a lot of elderly patients, I think people tend to get used to the reception, but I think it's just the receptionist's attitude. I also think about employee education... She was a good older sister, so This person is probably in a position to be educated. This was a very disappointing and unpleasant response. The doctors and nurses seemed friendly and easy to talk to. The only person I was disappointed with was the receptionist.

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  さーちん

  :: 20 January 2022 15:03:04

  This is the second time this has happened, so I'm commenting. I had made an appointment, but I had to wait over an hour for an internal medicine visit, and when I spoke to the nurse, she seemed to have forgotten. No mistakes. This time, I had to wait for an hour and a half to get tested, and when I asked if it was still available, I was automatically booked for the next test. Moreover, the medicine given was the same as last time, but I was told to wait and see and only prescribed a small amount. I think that Dr. Ogiwara, who I visited for the first time, is too appropriate. Also, please be a little more attentive to the nurses waiting.