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34 Hiwatashi Shinden, Uonuma, Niigata 946-0001, Japan
contacts phone: +81 25-792-2111
website: uonuma-medical.jp
larger map & directionsLatitude: 37.2373769, Longitude: 138.9595899
角大
::I visit the hospital regularly by appointment. It's a busy hospital, so each outpatient counter seems busy, but I think the service is good. After your consultation, you will receive a piece of paper with your next appointment written on it, and on it, For non-urgent inquiries, please contact us between 2:00pm and 4:00pm. It's true that it's very crowded in the morning, so I can understand why it's difficult to accommodate them. The other day, I urgently wanted to confirm the details of my reservation, so I called at 12:30. The main number seems to be connected to the general reception. Therefore, I asked for a referral to an outpatient department of internal medicine. They asked me what I meant, and when I explained it to them, they asked me to explain it again and asked them to call me between 2:00pm and 4:00pm. If you're going to interrupt the conversation, it would be better to just specify a time without asking what's going on. I was very uncomfortable, but I called again at a different time. Also, since it was a general reception desk, I asked if they could refer me to the internal medicine outpatient department regarding reservations and treatment details. The person in charge of the internal medicine outpatient department responded quickly and flexibly to the situation. I took the initiative to call, so the situation was fine, but if an elderly person calls the general reception desk, I think there will be quite a few people who will get irritated and angry with the explanation. I would like to see a little more consideration given to the general reception staff.
てん
::The hospital where my wife returned home and gave birth to our first daughter and son. I remember that the midwife was very kind (^_^)
Kenzi Araragi
::Other people have also written about it, but the reception is not very responsive. He calmly repeats the usual lines, and when something unexpected is said to him, he responds with annoyance. When I call to cancel or make a new reservation, I am told to call between 2:00 and 4:00 p.m., but no one will help me. Even here, I can't play it during those hours because I have to play it during breaks at work. In the end, he was unable to make an appointment and was unable to receive medicine, so his condition worsened. Do you want to do this? The nurses are very kind and willing to help you with any problems you may have outside of the medical examination, but...it's a disappointing hospital.
斉藤嘉文
::The facility is new and the reception staff are all friendly. For outpatients who have not made a reservation, get a numbered ticket at the general counter near the entrance, and when your number is called, tell them which department you will be visiting, and then check in again. There, you will be given today's reception number form. Next, go to the department where you will be examined, borrow a ballpoint pen and a writing board, and write down your symptoms, location of injury, etc. Please also fill in your COVID-19 vaccination status. When you see your number on the screen (or when your number is called), enter the exam room and give your name. This is to avoid patient error. After completing your examination, wait until your number appears on the checkout panel. Credit cards cannot be used to pay at automatic payment machines. If you wish to pay by credit card, please pay at the payment counter (cashier with staff).
Eringi Moroheiya
::I went to the pediatrician. I returned home to give birth, and while I was waiting at home for two weeks due to the coronavirus pandemic, my second son developed a fever and went to see a doctor. Since I had informed them of the situation over the phone in advance, I was shown to a small room and the staff were very responsive. However, the doctor who examined me seemed to be speaking from above and had a bad attitude considering my age. Rather than the hospital's evaluation, it is the evaluation of the doctor in charge (Monday).