Uehara Post Office in Ginowan

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comments 5

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  ママンオネム

  :: 03 June 2022 08:54:36

  At the post office, the staff at the post office vary in their response, so it's a hit or miss.I used to mainly use the Futenma branch, but recently it doesn't work well with people who are traveling, so I've started using the Uehara branch as well. The staff at the Uehara store were all very kind, and the products were handled with care, so I think I'll choose the Uehara store as my main store. Some people may have had an unpleasant experience, but the post office also undergoes personnel changes, so if you visit the post office every few years, things will change! The reason I gave minus star is because I don't feel safe because the staff with such a bad attitude may come back someday. I'm sure it's difficult for employees and employees to move, but at least they don't handle the products roughly! I'd like them to teach me the basics...

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  M

  :: 28 July 2021 10:20:18

  The response is bad. No, I can't do it.

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  秋芽

  :: 09 December 2020 08:03:04

  I am writing this because I felt extremely bad. I will explain the details as it will be long. When I tried to confirm the contents of the order, I was told that they could not accept the order. Me: “I checked with the flea market and it has been shipped, but why can’t it be shipped here?” ``I can't say anything because I don't know the status of receiving the item.'' Self: “No, it’s the same, right? It’s brand new and unopened.” Post: ``I'll check once. (While on the phone) Shipping is possible after removing the parts.'' Self: “No, no, it’s unopened, so we have to destroy it by removing the parts, right? That’s because we can’t ship it new and unopened, but the others are shipped new and unopened. Isn’t that strange?” Yu: (smiles) No, we are accepting this according to the regulations. There was quite a long exchange, but it's long enough so I'll cut it. This was number one. It clicked. I have heard that there are differences in what can and cannot be done depending on the region, but I am still stuck on one point written in the regulations. If it's written in the regulations, it shouldn't be possible to ship nationwide. What's more, he ends up being laughed at. Should I ask the call center about this difference? When I asked him about it, he told me to give him his name (I didn't say anything like, "I'm going to give his name!" or something like that, but he was half pissed off?), and when I called him in the car, he couldn't get through, so I went to a slightly larger post office. Result: I was able to ship it. If you contact us over the phone, they will confirm that the item has been shipped. During that time, I contacted the call center myself and received an apology saying that as long as the item was new and unopened, it could be shipped without removing such parts. I received a call back from this post office, and when I checked to see if there were any parts, I heard that they shipped it. When I was told that, (I thought, ``Maybe I lied and got accepted?'')...No, I said that at the counter, and I also checked with the call center, and if it's new and unopened, I can ship it. That's what I was told. Ah...I see...I'm sorry...that's the result. Things that could have been resolved with a single call to the call center I wonder who this post office called to confirm. What's more, I didn't even receive an apology from the female clerk who dealt with me directly, and I laughed out loud at the end, and even though it was only for a moment, I was tired of her response. It's a small matter, so there may be some misunderstandings, but I don't think I'll get the answer I want to hear, and I'm afraid that people will laugh at me and ask me to give them my name. When I told my family, they got furious and asked me to give them the details of what happened in writing, but I managed to get them to calm down. I spent time talking, going to other post offices, calling the call center and other post offices, and spending time on phone charges. I won't go there again, but I think I could have solved the problem if I checked carefully and found out why there were so many differences in whether or not I could ship items in the same condition. If you have a different opinion between staff members, we recommend that you inquire yourself. for your information.

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  鈴木祐之

  :: 09 April 2020 22:12:10

  I used it to send my luggage when returning to Tokyo (^ ^) They were very kind, and even though I was full of souvenirs, I was able to go home light. Thank you very much for your help (^人^)

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  ゆぅ

  :: 01 August 2018 11:52:50

  It's nearby, but I can't park my car because the curb is in the way!