Ubuya in Fujikawaguchiko

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kommentare 5

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  Tom Najib

  :: 01 October 2024 00:24:15

  I tried to make a reservation at this hotel through their website, but it showed that the rooms were fully booked, so I couldn’t proceed. I accessed the website right at midnight, when the booking was supposed to start, but it was already fully booked. Therefore, I called the hotel to make a reservation over the phone, but the woman at the reception told me that they do not accept phone reservations from overseas guests and that I should book through the website. She also said that bookings on the website are only possible if there is a last-minute cancellation. Excuse me? How am I supposed to plan my trip with that? Isn’t this discrimination against foreigners? What happened to “Omotenashi”? This is absolutely unacceptable.

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  Tatjana Stolzenberg

  :: 26 September 2024 20:01:56

  Disappointing Stay for a Special Occasion We had high hopes for this stay, marking a special birthday with a two-night splurge at this hard-to-book location. Unfortunately, we left feeling let down, especially in terms of value for money. Rooms: The rooms themselves were spacious, beautifully traditional, and well-appointed. We booked one with a private hot tub, which was a nice touch given that mixed couples cannot visit the onsen together. Sadly, we weren’t able to see Mount Fuji during our stay due to the weather, which would have certainly enhanced the experience. Service: This is where the stay truly fell short. For a 5-star hotel—especially in Japan, where service is typically impeccable—we were surprised at the lack of attention to detail. Our luggage was rolled to the door, but we had to carry it inside ourselves. Despite notifying the hotel of my food allergies well in advance, they weren’t accommodated, and during a meal, a server even placed food back on my plate after it had fallen onto the table. The "free tea time" was underwhelming, offering only pre-made cold tea or machine-made options that felt more suited to a budget motel. To make matters worse, there is no mini bar or room service, and on our second night, we were told there was no dinner option available at all. This left us stranded, as the hotel’s shuttle service stops at 11 a.m., forcing us to walk into town for dinner. Breakfast: While the breakfast was delicious, the limited serving window (7:30–8:30 a.m.) felt too early for a relaxed vacation. Location: The location is fair, and I imagine the views of Mount Fuji would be breathtaking on a clear day. However, with limited things to do within walking distance, the location didn’t feel as convenient as we’d hoped.

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  Jian Li

  :: 09 September 2024 22:53:55

  It was such a unique experience. Relaxing in the hot spring watching the entire Mt Fuji under a clear sky, and having the delicious special breakfast with the Mt Fuji and its reflection in the Lake Kawaguchi right in front of you, you'll forget all your trouble and just enjoy the piece at the moment. The guest rooms were old but very clean and organized. If only more staff could speak English well. Our server for the 2 meals we had was the nicest lady but we both struggled to understand each other. Pictures were taken by me using my camera and phone.

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  James Frost

  :: 28 August 2024 20:51:05

  We went during autumn and were lucky enough to view Mount Fuji with clear skies. The service and food was sublime. The rooms had a lovely private bath but with the view, it just made our stay perfect. The onsens phenomenal too. It was very quite and pleasant staying at the base of Mount Fuji when day trippers had left.

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  Phil

  :: 27 August 2024 14:55:26

  Excellent view of Mt. Fuji on a clear day. We booked the room with a private bath in the room and the view was amazing. Unfortunately, we had overcast skies for most of our trip so we only saw Mt. Fuji briefly. If you’re booking the rooms with the private bath, note that the water is regular hot water and that the shower is semi-outdoors. We had a spider living in the vent of our shower that would come out only at night, but that’s not a bad thing because it made us use the public onsen more often. Breakfast and dinner is also included but I have to say that the breakfast was the highlight. Each day has different dishes and I was not disappointed at all. Highly recommend but the price is on the high end.