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1-chōme-1-7 Haneda, Ota City, Tokyo 144-0043, Japan
kontakt telefon: +81 3-5735-1045
strona internetowej: www.toyoko-inn.com
większa mapa i wskazówkiLatitude: 35.5520913, Longitude: 139.741572
Freddy Cruz
::Issue: Hotel Membership Fee Despite having a reservation, the hotel still insisted on charging us a 1,500 yen (approx $9.54) membership fee per person. Situation: We made a 1-night reservation but booked an extra night to allow my sister-in-law a late check-out due to her later flight, making it easier for her and the baby. We arrived two hours before the 4 pm check-in time, but they refused to let us check in early unless we paid the hotel "membership" fee for each person (3 adults, 1 minor (10), and a baby (2 years old)), totaling 4,500 yen (approx $50). We argued that we already paid for an extra night, which we wouldn't use, but even the manager wouldn't budge. As a result, we had to wait in the lobby for the full 120 minutes with a baby and our bags. "Free" Airport Shuttle: Yes, the hotel offers a free shuttle to the airport, but it only runs from 4 am to 10 am. If your flight is in the afternoon or at night, like most international flights (ours was at 4 pm), you must pay for a taxi or Uber (approx $20). Language Barrier: I understand we are in a foreign country and should try to communicate as best as we can. However, at this hotel, they wouldn't even look at the translator and just kept saying "Sorry." We tried to explain our situation to no avail, even with a translator. They essentially demanded we speak Japanese. Overall, the hotel is conveniently located near the airport, the lobby is clean, and there are multiple clerks for check-in. However, the misleading "free shuttle" advertisement is disappointing since most international flights are either in the late afternoon or at night.
Christine Mai
::We booked this hotel for 1 night because it has the free shuttle bus to the Haneda airport. The hotel location was close to convenient stores opposite the road. The room is standard twin room non smoking, nice beds and comfort pillows. (The room is small but its ok for 1 night) The shuttle bus from the hotel to Haneda airport takes 20 mins without traffic. We did not have breakfast because our flight was very early in the morning. We took the shuttle bus at 5:15 am. The bus driver was very helpful and attentive. He's taking care of our luggage on the bus. Love it! This hotel is new and is still under construction.
Anna Kee
::I booked a single non smoking room. Room is clean. Enough space for 1 person. The bathroom has heated toilet seat, a bath tub and shower, body wash, shampoo and conditioner. Free amenities (toothbrush, skincare, soap, tea, razor) can be picked up near the lobby. There is free coffee at the lobby. Free breakfast from 6am to 9am. Near to Haneda Airport. Free but limited morning shuttle to airport and evening shuttle from airport. Check the time table.
Hello Hello
::The stay was ok. Keep hearing the hall ways sound outside my hotel rooms. Plus bathroom flushing sound is loud. The loud sound wake people up easily. Outside street was quiet. The room was tight and the pillow and bed are use up. They offer free western style breakfast, it was ok, nothing special. Lucky they have free shuttle bus to the airport. Near by food and shops are fine to walk Next time won’t be my stay
A C
::Decent rooms. Pretty spacious for Japan. Cannot beat the location. Free shuttle bus to the airport as well. Only about a 10 minute drive. The area is pretty low-key so would only stay here if you have an early flight the next day. They also let you leave bags here in a lockup if needed.