closed
🕗 opening times
| Sunday | closed | |||||
| Monday | - | |||||
| Tuesday | - | |||||
| Wednesday | - | |||||
| Thursday | - | |||||
| Friday | - | |||||
| Saturday | closed | |||||
Japan, 〒150-0043 Tokyo, Shibuya, Dōgenzaka, 1-chōme−12−１ １４階
contacts phone: +81 3-3464-7210
website: www.surugabank.co.jp
larger map & directionsLatitude: 35.6581653, Longitude: 139.6985764
一之瀬楓
::I submitted a request to open an account with an online bank, but the request was unexpectedly rejected. The reason is said to be based on a comprehensive judgment, but when I contacted the consumer center, I was told that they have to disclose it. This is a serious violation of the law. This is the first time in my life that I was turned down for something like opening an account. I do not recommend opening an account here. It is very suspicious that they do not disclose the details of the examination. Other online banks seem to be disclosing this information. I think it's a good idea not to make a product if the bank has such bad reviews. How do you handle personal information? I'm very worried about being used for fraud in such a suspicious place. We will consult with various parties and take legal action if necessary.
小林優祐
::I applied to open an account at a D Bank branch, but I did not receive any notification regarding opening the account, so I made an inquiry. I received an email saying that they were very busy, and if I was in a hurry, I could open one at a branch near me. When I visited this branch and told them that I wanted to open one, I was told that I could not open an account online or at a branch. Why did you give this kind of guidance if it wasn't possible? It's very strange and very unpleasant. Valuable holiday time was wasted.
きゅぶんず
::I came here to change my appointment, and they responded well, even on weekday afternoons. The location is a little difficult to find, so please follow the directions on the official website.
もり
::The route to get to the 14th floor of Mark City (office building) is too difficult to understand, so I would like some kind of guidance or a sign saying "Suruga Bank" to be posted. It felt like I was walking to the next station. Since the local response was poor, I received support over the phone from the site. On the other hand, phone support is quite good among financial institutions.
Benedict
::🎃