スーパーホテル天然温泉富士本館 in Fuji

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comments 5

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  田島大介

  :: 15 July 2024 12:25:03

  I was told that I could not check in at the entrance even though my payment had been cleared.When I asked why, I was told that my reservation had been automatically canceled as they could not contact me. I haven't received a call from my cell phone and it seems like I was checking on someone else's phone. The hotel is responsible for any incorrect calls. When I asked for a refund because it was strange, they said they understood, but even after a month, the hotel did not give me a refund and was acting in a strange manner, asking me to return the guest. This is a hotel that provides temporary assistance. I was made to pay and was sent home at the entrance. I'm also angry, so will you tell me to camp out? When I said, ``Yes. Please camp out in the field.'' I am writing a note of dissatisfaction because I feel that I have been deceived. I go to Fuji Station from time to time, so I think I may stay there, but I will definitely write a review about the hotel's fault.

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  Cloud Yu

  :: 23 January 2024 22:19:56

  The rooms are only for to people only. If there are 2 people greater than age 6. You’ll be forced to rent more rooms! So be aware of it!

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  Hank Ho

  :: 18 January 2020 22:08:08

  Very comfortable space

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  Takako S

  :: 21 May 2019 10:15:53

  This hotel is using nano water of all tab in the room. I'd like to stay this group hotel.

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  Wayne Hsieh

  :: 19 June 2015 19:15:19

  Ridiculous, so called Lohas Hotel，but can allow smoking in the room and hotel. Unbelievable，won't suggest to live in this SUPER SUPER Hotel.