SMBC Sasazuka Branch w Shibuya

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komentarze 5

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  あいまいみーまいん

  :: 31 October 2024 00:33:36

  When I asked a question about Sumitomo Mitsui Banking Corporation's services, it seemed like they didn't know about it and gave me an ambiguous response, "Isn't it 〇〇〇?" If you didn't know, I would have asked you to check, and in the end I looked it up on my cell phone in front of the counter, and the counter silently looked at me, which turned out to be a strange feeling. There were a lot of flyers posted in the store about the service, so I wish they would have been able to guide me, and if I don't know, please check and give me the accurate information. It seemed like they wouldn't tell me anything about the service unless I asked them, which I thought was an unfriendly response.

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  トト

  :: 17 July 2024 23:34:42

  I felt that the counter's response was unfriendly, so I will consult another branch ٩( ᐛ )و

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  T V X YOSHIKATSU

  :: 15 May 2024 20:17:13

  As expected from Sumitomo Mitsui Bank, the guidance and customer service were perfect. Thank you as always, Sumitomo Mitsui Bank ✨

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  篠塚菜々穂

  :: 21 December 2023 19:58:24

  The hospitality of the staff near the ticket machine was excellent. Communication with each staff member was quick and explanations were easy to understand. All the staff members were very nice to greet. If you don't want to wait, reservations are required! I rushed in with no luck, but luckily the process was completed quickly thanks to the hospitality and cooperation of each staff member. The customer service, such as cooperative play and greetings, was perfect and I felt very comfortable.

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  K T

  :: 09 December 2022 19:07:53

  If you do not make a reservation, it will be difficult to respond immediately. He entered the store and asked me what I needed to do, but I was at a loss for words, and even though less than a minute had passed, he started asking me what the customer behind me was doing. The customer in the back was only half-heartedly responding to the needs of the customer, and one after another, 3 to 4 people were running around responding to other customers half-heartedly. In the end, he keeps everyone waiting and doesn't really listen to the story until the end. Isn't it supposed to respond to each person in their order and then move on to the next person? I think it's inefficient even though it looks like they're doing it efficiently, and it gives me a bad impression.