Resona Bank Minamimorimachi Branch in Osaka

🕗 opening times

comments 5

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  ディヴィーナニジェール

  :: 14 May 2024 13:34:23

  The response here was so bad that I checked the reviews and as expected, it had a low rating of 2.2. I do business with Japan Post, other city banks, and regional banks, and they all have good service, so there was no reason for me to keep an account with a bank that had such poor service, so I canceled my account immediately. I think it would be better to reevaluate everything from the waiting time (40 minutes in a bank with no customers), customer service, clerical response skills, and the motivation of bank employees. .

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  ノリ子

  :: 16 April 2024 13:31:42

  When I went there the other day, I was told that I needed to make a reservation, and that if I accepted at the store, I could hand over the card on the spot, but when I made a reservation and changed it, I was told that they couldn't hand it over today. The receptionist and the person in charge have different expectations, and the service is the worst. The person who helped me was a woman, but for some reason she was getting irritated even though I was in trouble. I want to finish it quickly

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  Aichao

  :: 27 October 2022 13:03:36

  I went to open an account on a weekday without making an appointment. The woman on the floor who showed me around was very nice. I was told that there would be a wait as reservations are prioritized, but the wait was shorter than I expected. However, the young woman working at the counter had long colored nails, and I was a little concerned about her language.

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  B18C

  :: 03 April 2021 09:38:39

  It is difficult to move cash due to the high cost of transferring money, not only to Resona Bank.

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  ねこうみ

  :: 18 February 2020 09:41:39

  The person in charge at the counter was furious. When Resona Bank and Kinki Osaka Bank were group companies, when I brought Kinki Osaka's passbook and withdrawal slip and asked for a response, they got angry. In the past, he had accepted it normally, but one day he suddenly threw a tantrum and said, ``I can't do it.'' I even went out of my way to follow up with complaints over the phone. After that, I needed detailed statements about withdrawals from Resona Bank, so I requested them, and when they asked me about the withdrawals, I told them, ``I would like you to withdraw all the money in one go.Just separate the details.I apologize for the inconvenience.'' All of the items were given out in pieces and turned into large amounts of change. After that, he called me and complained, saying, ``If you send more than 20 coins, you will be charged a fee, so please don't do that next time.'' First of all, I want you to listen to the story and stop making arbitrary judgments. I was disgusted to the core. My account didn't have a cash card due to management issues, but I'm thinking of getting one, but I'm tired of being told to go to that branch to create an account.