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🕗 opening times
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Saturday | closed |
5-chÅme-1-1 Toneyama, Toyonaka, Osaka 560-8552, Japan
contacts phone: +81 6-6853-2001
website: toneyama.hosp.go.jp
larger map & directionsLatitude: 34.7933116, Longitude: 135.4531175
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::I underwent plastic surgery. The doctor looked scary at first glance, but he was actually kind and listened to my symptoms and took appropriate measures. I quit going to the hospital because the outpatient nurses treated me so badly. The nurses on the ward were kind. I think it's a bad idea to have such a bossy, high-pressure nurse in the outpatient department.
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::When I called the main number, the woman operating the switch seemed unable to understand what I was saying. The fact that telephone operators are staffed by people who cannot understand other people's language creates a sense of distrust towards hospitals. It always irritates me.
apple A (A)
::Recently, a family member underwent emergency surgery. The head of the orthopedic department, nurses, reception staff, I was very impressed by how kind and polite you were. This is the first time that I have been treated with such sincerity at a large hospital. Thank you ð
chai
::First of all, as others have written, the receptionist's telephone response is disappointing. The problem was that when I asked for a document to be issued, the verbal explanation and the actual document issued a month later were 180 degrees different. When I asked for an explanation, the answer I received was, ``It was determined that it was dangerous.If an accident were to occur, the hospital would be in trouble.''To add one more word, I was also extremely disappointed. The staff and atmosphere are relaxing to say the least. However, both occupational and physical therapists and doctors said, ``Let's cure it.'' I don't really feel the spirit of trying to make things even a little better. I had the impression that the routine was performed based on the disease name and diagnosis, rather than on each patient individually. Is this what a hospital that does not primarily provide acute care is like?
Bee A
::My mother took care of me. For over a year, I had been complaining to the local doctor that I was having a cough, but they randomly diagnosed me as ``stress,'' and when they finally took an X-ray, they told me that I had a shadow, so I was transferred here. The diagnosis was stage 3 lung adenocarcinoma. He has a year and a half to live. However, Dr. Yukihiro Yano of the Department of Respiratory Oncology here did an extremely good job. Although I don't know anything about medical care, my mother and my family were really glad that we chose this hospital. I think it would be a lie to say that my mother did not suffer, but it has been six years since she started treatment. Due to the coronavirus pandemic, I was unable to visit him, but because my home was close, I was able to see him in his final moments. The nurse also shed tears. I am very satisfied with the help I received here.