Nagisa no Shou Hanagoyomi in Sumoto

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kommentare 5

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  Vicky Hsieh

  :: 24 July 2024 16:40:04

  Originally, I planned to stay for two nights, but due to unforeseen circumstances, I only stayed for one night. At that time, I requested a refund for one night from the hotel, and the front desk agreed to process it. However, afterward, I received a reply from the booking platform stating that the hotel had not changed the reservation details. Additionally, I have not received any response from the hotel despite emailing them. The hotel's handling of this matter has made my stay a very unpleasant experience.

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  Teresa Ngan

  :: 16 November 2023 19:43:33

  It was received good warm welcome from the staff with Chinese speaking. The dinner was very good in terms of the selection of the food in the season and quality. The sunrise is very warm. We tried the public bath in the very early morning (6am), however the temperature is not good, then back to room of private bath. After check out, the staff farewell us until we drove out. It was really impressive of their customer service.

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  Katy Calvert

  :: 04 November 2023 12:43:04

  Absolutely stunning hotel and views. We missed the sunset but was able to catch the sunrise, and absolutely it was worth it! So beautiful and peaceful- extremely relaxing stay, staff were also very helpful.

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  Saich Sitiwan

  :: 31 October 2023 15:57:40

  Although staying here is quite expensive, the hotel service is excellent. One of staff (a young woman) speaks English fluently. She has been taking care us very well. I forgot to ask her name. Thanks for providing us a bithday cake.

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  Doug

  :: 11 January 2023 11:37:31

  From the reviews I was not sure what to expect. But the hotel, staff and facilities far exceeded my expectations. The rooms were amazing with a mix of western and Japanese style with both a bad and futon. The ensuite onsen with views of the harbour were a highlight of the trip, and being able to use a number of other hotels onsen as well meant that even if you were in a cheaper room I'm use you could find an onsen to suit. The staff were very friendly and always willing to help. They remembered me witch is the mark of good service. Dinner was all local foods and very filling. Breakfast was a little simple but very happy with our stay