MUFG Bank, Kanazawabunko-ekimae Branch w Yokohama

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komentarze 5

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  Phey Yam

  :: 02 September 2024 14:14:42

  It is important to not give up even if you are told at the reception desk that you will have to wait several hours. The people at the reception tend to say things that assume the worst, especially the more cautious and kind staff.

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  A H

  :: 07 March 2024 14:13:40

  It is difficult to understand how to make a reservation. It was all canceled for a week, and when I went to the counter, they made a reservation for a later date. Worst customer service at the counter. There are many ways to do this, such as creating a monthly calendar and tapping it to make a reservation.

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  Ken. T

  :: 23 April 2023 19:50:37

  This is the case with all banks these days, but the KPI for female guides (temporary employees) is how well they can turn down customers who come to the counter. Even if no one is waiting, you will be told that if you do not have a reservation, you will have to wait several hours, and you will be chased away. As long as you can shake off the old lady and issue a numbered ticket, you will be called within a few minutes. If you don't want to have a bad experience, make a reservation.

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  に〜ちゃん

  :: 17 March 2023 11:31:37

  The service at the counter is too bad! I can't answer that here. i don't know. I do not understand. What is the purpose of the counter service? When it comes to wiping things out, it's easier to give up without getting frustrated if you just put everything in an ATM. Ah, I'm pissed! .

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  E U

  :: 05 April 2022 16:17:12

  Bank information staff seem desperate to reduce the number of people visiting the branch and direct people to the internet as much as possible. When I observe the process while waiting for monthly transfers, I often see customers getting into trouble because they feel as if they are being ignored by customers who are not familiar with the process.