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1-chōme-26-11 Jiyūgaoka, Meguro City, Tokyo 152-0035, Japan
contactos teléfono: +81 3-3718-4311
sitio web: shop.www.mizuhobank.co.jp
mapa e indicacionesLatitude: 35.6088799, Longitude: 139.6684476
ドフトボルケ
::I went to open an account after seeing many negative reviews with one star, but I was surprised at how incredibly polite the customer service was. When I received a confirmation phone call the day before, I felt like they were soft-spoken and kind. Did they improve after seeing the bad reviews here? That's what I thought, but if that's the case, I have a strange feeling that the influence of word of mouth is amazing.
i k
::The service at the entrance information counter is very poor. The level is too low. No other bank is as bad as this one. What's more, even if you ask questions, they won't answer any questions about transfers or anything else. Even though there were a lot of people, they were just standing around and elderly ladies chatting. I can't serve customers at a bank, and I don't understand the details of the business. There is no point in being there at all because there is no separation. Also, the level of counter operations is too low and too slow. Nothing has been done even in terms of overall sharing and coordination, and nothing has been done in branch training. Mizuho has a lot of system problems, so don't you understand the feeling of not trusting them and feeling anxious and having no choice but to come directly to the counter?
りん
::I used the counter, but the service was so bad that I don't want to go again... He didn't smile and the way he spoke was harsh, so I felt bad. Even though I called in advance to make a reservation, it wasn't smooth and I was told that I could only do it at the counter, so I came here, but they told me that if I did it online, the fee would be half the price...
c vitamin
::When I asked the information staff at the entrance and told them my requirements, she said, ``I'll check, please wait,'' and left me alone for several minutes. If you look, you're dealing with other people. Looks like it was forgotten. When I informed the other guide, he said, "Then I'll take over," and didn't apologize. I feel that this bank is no longer top-notch, and I am filled with regret.
Thanh Binh Nguyen Tang
::A big branch of Mizuho bank.