Lawson Oita Joharu in Oita

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comments 5

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  S Y

  :: 01 August 2024 19:31:02

  As others have written, the customer service is the worst. I used it on August 1, 2024, but the sub-leader, Ms. Sasaki (female), was too cruel. At first he doesn't reply, but when he does, it's slow and he seems very grumpy. That's why people often wear name tags called leaders. The female clerk who was there at the same time was very polite. Avoid approaching this person when he is around.

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  T Tetsu

  :: 22 July 2023 20:20:58

  I use it sometimes because the location is convenient, but I wouldn't use it if possible. I don't expect the same level of customer service as in a hotel at a convenience store, but most of the staff have poor customer service. They are uniformly unfriendly, ・Even though it's late at night, you don't stop talking loudly even when customers arrive. ・Don't say welcome. Thank you very much. I'm not a friend, I'm not even an acquaintance. ・I waited in front of the microwave without registering even though the previous customer had heated it up for more than 30 seconds. (There was another clerk, but he didn't call me. At this time, I called out to him and asked him to check out.) ・When I was chatting at the cash register and brought an item there, the clerk next to me was staring at me because I was in the chatting position and not responding. Even if it’s a student part-time job, it’s too harsh. I can see that they don't train their employees at all.

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  マグロ船長

  :: 05 August 2022 09:35:58

  The parking lot is large so it's easy to use, but the morning lady staff are not friendly... It's a convenience store, so I don't expect any more customer service than necessary. Less than necessary... AI robots and self-checkout are likely to be better. The young man working part-time is more likeable.

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  n neko

  :: 29 June 2021 20:56:25

  When I told the store clerk, ``Lee, please give me a letter pack,'' she said, ``I don't have any.'' Previously, I was told that there was no Yu-Pack invoice. On the day they told me they didn't even have stamps, I guess they didn't have all the postal stuff around? That's the level I think.

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  k

  :: 08 January 2021 09:03:17

  I stopped by before 9am. The customer service attitude of the part-time boy was the worst. There was no “Welcome” and certainly no “Thank you”. I asked for a bag, but he didn't say anything. I wish it could be improved a little more.