Kotohira Kadan in Kotohira

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comments 5

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  P. A.

  :: 19 May 2024 02:08:45

  My stay at Kotohira Kadan was fantastic. The view from the hotel is truly beautiful, adding a special touch to the overall experience. The private onsen in the room was a highlight, providing a relaxing and luxurious escape. The food was exceptional, with a variety of delicious dishes that left me very satisfied. The staff were incredibly friendly and grateful, always attentive and making me feel very welcome. Additionally, the hotel’s location is very convenient, making it easy to walk to Kotohira-gu Shrine. This made exploring the area very enjoyable and hassle-free.

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  Harb Mee

  :: 26 March 2024 08:30:35

  Fantastic old ryokan. Beautiful, lots of facilities, great onsen. Lovely staff. Breakfast amazing. Room has stunning view of the town and mountains. Only bad thing is it is not the nicest walk from the station to the hotel.

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  Candace Yap

  :: 19 December 2023 17:29:57

  My family and I had a great time staying at Kotohira Kadan and spent 2 wonderful nights there. We booked the rooms with private onsen and both breakfast and dinner were served in the room and the food was impeccable. The staff were friendly and tried their very best to communicate with me in English. However, didn’t realise that the ryokan was under refurbishment so there were some construction work going on while I was there but thankfully they only worked during the afternoon so not much disruptions during our stay. Overall a very good stay!

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  wa ku

  :: 15 December 2023 00:22:54

  If this experience is representative of onsen ryokans across the country, we will never return to Japan for holidays. My family and I recently stayed at Kotohira Kadan, a hotel that boasts a 400-year history and positions itself as a luxurious traditional onsen ryokan. Unfortunately, our experience was far from what was promised, leaving us extremely disappointed. One of the most striking issues encountered during my stay was the noticeable lack of refined guest service and manners. The hotel’s staff composition was predominantly composed of foreign employees, their service, although earnest, noticeably lacked the refined guest service and manners that are integral to the traditional Japanese onsen ryokan experience and neither do they command good English. This was not about their nationality, but rather about maintaining the authentic cultural standards and hospitality that one anticipates in such a historically rich and traditional setting, a standard I've consistently experienced in other ryokans across Japan. Parking was another major inconvenience. The hotel's car park is awkwardly located. After unloading our luggage, we had to navigate a cumbersome route to park our car and then trek back to the hotel. Upon checkout, this process had to be repeated. Given the logistical constraints, offering valet parking seems like an obvious solution, yet it was not provided. Compounding this frustration was an incident with the parking space. Despite an available spot at the hotel front, the staff denied us access, reserving it for another group that hadn’t even arrived nor reserved it. It gave us the impression that we were discriminated. After much back-and-forth with the foreign staff, they reluctantly allowed us to use the spot. The next morning brought further dismay when a hotel van collided with our parked car. While the staff took responsibility and helped tape up our vehicle, the incident was indicative of the inadequate parking facilities and added unnecessary delay to our journey due to police and insurance formalities. Dining at the hotel was another letdown. The disposable chopsticks provided were of such poor quality and full of splinters that they were a hazard to use. The food, meanwhile, was mediocre and not befitting a hotel of such supposed caliber. Additionally, the hotel was under renovation, which marred its aesthetics and limited access to the outdoor onsen. The presence of scaffolding everywhere significantly detracted from the expected tranquil onsen experience. In summary, Kotohira Kadan falls dramatically short of what one would expect from a premium traditional onsen ryokan. From subpar service to logistical nightmares and substandard dining, it was a thoroughly disappointing experience.

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  P K

  :: 21 September 2022 19:10:55

  Absolutely beautiful room with a private outside bath. It's a reasonable price when you consider the service is impeccable and the breakfast is traditional Japanese breakfast. The public bath is also breathtaking and has sauna. The staff is very nice and you even are assigned a private butler with your room. A one time experience!