東和銀行 高崎北支店 in Takasaki

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comments 3

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  elderflower tea

  :: 05 August 2024 22:04:27

  I went through the inheritance procedures, but the response was more clumsy than any other financial institution. 🌟I don't even like wearing one. I met with the external relations manager and then the deputy branch manager twice in advance, and when I gathered the documents they instructed and went to proceed with the procedure, I was told that an investment trust account (that had only been opened but not used) was found and it would take 10 days to cancel. teeth? I haven't listened to it in the last two times! On the contrary, when I asked, ``Will it take time to process it because it is sent to the headquarters?'', the head of the external affairs department said, ``It will be handled on the same day because it will be processed in-house.'' It was difficult because of the unexpected change of plans. In the first place, I'm surprised at how low the level is that they can't even do the basics of interviewing a customer after understanding all of their transaction status. Are you all new employees? What was most disturbing was that neither of them apologized at all. The head of the external relations department is Kumogakure. The deputy branch manager also did not acknowledge the fault of the section manager and left him to the teller. Are you suffering from a disease where you will die if you apologize? It is common for executives to be unfamiliar with administrative matters, but this has nothing to do with customers. Before recommending boring investment trusts for inheritance funds, it would be wise to provide an accurate explanation. I would like to support young bank employees who are doing their best, but I would like to ask those who are going through similar procedures to be very careful.

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  白川のび太くん

  :: 21 May 2024 08:37:45

  A few years ago, when I went to withdraw my fixed deposit after it had matured, a female bank employee in her 40s pretended I was a fraudster and refused to let me withdraw my deposit. After a lot of patience, I was able to withdraw the money, but I decided to never do business with Towa Bank (formerly Daisei Sogo Bank) again and went home. Then, the next day, a handwritten postcard apparently written by the female bank employee was mailed to her home stating, ``Yesterday, a person who appeared to be a fraudster returned home after withdrawing a fixed deposit.'' (surprised) (stunned) (angry)

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  melbon kuku (メルボン)

  :: 27 October 2023 10:56:55

  Waited for 30 minutes at the counter. It's so clumsy that I get irritated. I think they should increase the number of counters. Even though I came out with plenty of time, I was late.