Châteraisé in Kawagoe

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kommentare 5

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  馬養音子

  :: 10 May 2024 11:32:27

  I selected a cake with a friend, and when I went to pay the bill, I was shocked to see that the cake I had planned to purchase was added to my friend's bill. This is a cake that I will be entertaining at my home from now on. There is no point in being given a card and being asked to present it at checkout. It was a weekday, and there were no other customers, so it wasn't like the next one was waiting, so what made me neglect checking so much? What surprised me even more was that even though I made a mistake at the checkout, they didn't apologize and just said, ``Oh, then this is the register,'' as if I had made a mistake. I was guided to line up there. The bad relationship between the staff members was not hidden well, and I felt like my fun time with a friend I hadn't seen in a long time was spoiled. Also, I was given only a box of cake and was shown to the soccer table without being asked if I wanted a bag. How can I bring home just a box of cake? After only 15 minutes of travel, the cake had become loose and I felt very disappointed. Since the temperature is getting higher, it seems like it's time to thoroughly check whether to put bags or dry ice in it. In any case, if discord between staff members affects customer service, I would like them to take measures such as shifting shifts. Because it's a good nuisance. As mentioned in other reviews, the staff at this store is of poor quality. We do not recommend going with anyone, such as a friend or lover. When you leave the store, you will leave with a mixed feeling. However, since it's cheap and delicious, I think it's best to buy it alone and then go home quickly. My personal recommendations are ``Ohisama scented lemon cake'' and ``Hokkaido butter dorayaki.''

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  mikk

  :: 12 April 2024 10:51:16

  I often use it to buy ice cream in the summer. Cheap and delicious. However, last summer, there was a big shortage of ice cream, and the sorbet type was completely sold out, and there were only a few types of ice cream that weren't suitable for summer, such as vanilla and kinako, and that continued for several weeks, which was disappointing. Also, as everyone has written, the parking lot is small and not very deep, so it's hard to get in, and there are often no spaces. There's one lady who seems to be very popular among the staff, which is scary, but other than that, I guess it's normal.

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  IGARASHI M.

  :: 16 March 2024 13:10:54

  Although the parking lot is small, the staff was very polite. I suddenly wanted something sweet so I just bought a cream puff (lol)

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  和海

  :: 11 October 2022 16:38:19

  The parking lot at this store is narrow and difficult to enter and exit. Lately, I've only been buying Chateraise ice cream, but it's been a while since I bought a cake. Chateraise is made with fresh cream and is easy to eat. I think the cakes are a little smaller and cheaper than before. I get the impression that Ichigo has also become lonely. If the price is reasonable, you can easily use it. . There were three employees at the cash register, but they were so excited to talk that they didn't even notice me at first when I called out to them in front of the showcase. This is not possible at other stores.

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  Jaime Onato

  :: 10 July 2017 14:37:21

  Beatiful Japan