筑波銀行 県庁支店 in Mito

🕗 opening times

comments 5

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  710co.

  :: 07 March 2023 12:09:49

  I received a call and thought it was something, so when I called back in panic, it was just a message about NISA. Don't you think that if you start talking like that when you're calling from here, you'll end up incurring phone charges? When I called back, the person who took my call didn't even say his name. If that's the case, please leave it on your answering machine. I will only call you back if necessary, so please don't call me like that again.

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  粉雪

  :: 06 September 2021 10:27:55

  I use it all the time. Until now, I had never felt anything because of the bland response. However, the young woman in charge of the counter may be busy, but I wonder what customer service etiquette is for her to respond without looking at the other person's face... As I work in the customer service industry myself, I realized once again that when things are busy, I should try to be more polite when dealing with customers.

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  ikuko murozaki

  :: 03 September 2021 11:19:35

  I use it all the time, and it's basically a normal service. However, this time when I was waiting in line, my number was skipped, and when I mentioned it, she said, ``I'll do it now,'' with a hint of annoyance. After that, I was called and went to the counter, but there was no apology or anything for skipping the number, and they just seemed to be calmly going about their business. Moreover, it seems that he was teaching a newcomer, and that newcomer did it. It was a response that clearly shifted responsibility. I feel uncomfortable even looking at it. I'm sorry it was so easy. I wouldn't be offended if you just told me, but the response was so bad that I had to write about it.

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  mana

  :: 23 December 2020 09:26:44

  The young woman who helped me was very nice. I was impressed by how fast and easy it was to understand! Having been disappointed at another bank the day before, I was impressed when I came to Tsukuba Bank for the first time and was surprised at how different it was. The efforts of the receptionist and the company are evident. My impression of the bank has changed, thank you very much.

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  Yuffie Jiwu

  :: 15 November 2019 11:44:55

  The handling of foreign currency is better than other nearby banks! The explanations are clear and thorough. My mother has a bad leg and lives in an inconvenient location, but I think she is very kind and calls us regularly and stops by when she is out of town to help with pension and other procedures. Considering the difficulty of entering the parking lot by car, the difficulty of parking, and the ATM handling time, I would give it a ☆-1.