札幌太田病院（精神科・心療内科） in Sapporo

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kommentare 5

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  バタコ

  :: 03 June 2024 23:12:05

  The teacher in charge is calm. There are some high-pressure people at the reception and nurses. I think each person has their own circumstances, but before we can manage them or make them listen to what they have to say, the patient is sick in some way, and I want them to be treated with compassion so that they can be human beings.

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  9213toba

  :: 23 January 2024 11:50:19

  Since I transferred to this hospital, I have been under the care of the director, and with the help of prescriptions and day care, I was able to escape from my temporary hikikomori state and return to regular employment. I am particularly grateful for the daycare staff, who seemed to take the initiative to prepare and adjust programs that were tailored to each patient's concerns and interests.

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  Y

  :: 21 January 2024 07:35:56

  I'm giving it less than zero stars, but there are many reasons, so I'll list them in bullet points. I definitely do not recommend it to anyone. The attending physician at the hospital where my mother had been hospitalized and hospitalized for many years has resigned, and the whole family has regretted the mistake of transferring her to this hospital because it was closer to home. When I consulted a lawyer who specializes in medical litigation and explained the situation and the response, he said, ``This was extremely inappropriate for a hospital to handle.'' He was appalled. Also, the director said, ``There are a lot of harsh negative comments written in online reviews, but the satisfaction rate in the questionnaire at the time of discharge was over 80% (=bad reviews are just negative comments and have nothing to do with the hospital).'' , I thought, ``Even if I'm being inconvenienced and someone says something without any proof of the survey...'' I thought, ``I also work in a job where customer surveys are returned, and even if 99% of people are satisfied and 1% have complaints.'' , to the complaining customer, that is the truth, so other opinions don't matter.'' When I replied, I couldn't say anything. •My 70-year-old mother with schizophrenia deteriorated from level 1 to level 5 requiring nursing care within a few months of being hospitalized. I was put in a wheelchair for the first time and couldn't move on my own, couldn't speak at all, couldn't eat on my own, and had to be hooked up to an IV drip for a while. After a few meetings, I felt better enough to be able to have a little conversation, but even now, there is no hope that I will recover enough to return to my pre-hospitalization state. There was no clear explanation of the specific cause from the first doctor and director. At my previous hospital, no matter how severe my condition was, if I was hospitalized, I would always recover within a few months and return home to live a normal life, but now that my condition has worsened, I have no choice but to move into a nursing home. -When I went to see him for the first time 3 months after the coronavirus had calmed down, he seemed to be a different person, and even when I turned to face him, he couldn't look me in the eye and didn't react, so I was surprised because it was my first time seeing him as if he were an abandoned person. When I asked two nurses who were nearby, ``It's getting worse, but have you been feeling like this lately?'' They said, ``I don't know because I just came to work or I don't have anything to do with it,'' and immediately fled the scene. •My face is full of eye mucus and food particles, my arms are powdery and peeling, and my legs are pitch black and look like elephant skin, with blood blisters? It's full of marks like. Nails have not been cut for over a month. No matter how you look at it, he isn't being kept clean, and when I went to see him for the first time, I couldn't help but wipe his face, but the nurse combed his hair and wiped his face in a pretentious manner, and during the visit, she took me to take a bath. I'm going to take care of you, and I'm going to start appealing. •I can't even take over the phone at the reception desk, and even though I told them my requirements, an unrelated person answered the phone twice in a row. Once, I called someone late at night and called back to say it was an emergency, but I couldn't figure out who was calling and what their requirements were. The impression that there were only people who could do jobs below the standard of ordinary society became established. •For the above reasons, when I called the executive director in charge of complaints to request improvements, he only made excuses based on assumptions, saying that he was not in charge of the matter and that it had nothing to do with him, and he simply asked me to be careful about the situation. Until the end, he didn't say a single word of sympathy or apology, so when I pointed it out, he said, ``I was thinking of apologizing at the end,'' like a first-year working adult. I felt that there was zero sincerity, so I called the health center even though I knew it was pointless, but there was no improvement. -I was worried about my mother, so before my brother was discharged from the hospital, I created a document requesting improvement, and I wrote that if I didn't write this much, they wouldn't do anything, and I wrote, ``If they don't do anything, I will consult a lawyer.'' At that point, I turned around and was given time to explain the improvement plan, but the executive director told me that the conversation would be recorded. (If you think about it normally, this is the line) At that time, he was disappointed that there was no apology or sincerity until the end. -As a result, the doctor in charge was changed to the director, although the family did not request it, and the social worker had been asked to transfer to another geriatric care facility after being discharged from the hospital, but to be honest, I was scared, so I went to another geriatric care facility. I asked the director of the hospital to send me medical information, and I went to see him, but he said, ``There is a rule that elderly patients are not allowed to go to the hospital, so I don't think it is appropriate for their medical condition,'' so it was a waste of time. It was a nuisance for me as I also have a chronic illness and am dealing with it in a timely manner. •If my mother's illness requires hospital visits for the rest of her life, then why did she promote her care for the elderly? ? When I asked the social worker about it when I first met with the director, the social worker said, "I don't know what you're talking about. What are you talking about?" The director had forgotten that he had created the medical information document, but he made the excuse that he couldn't remember it because there were so many patients. When you have a meeting with a family member, wouldn't it be possible to find out by checking their medical records in advance? Also, without understanding the purpose of my question, I was told three times, "Don't blame others for everything," and this was the first time that a doctor behaved in such an arrogant manner as to harass an employee. I was so surprised, and because of my mother's deterioration, the blood rushed to my head and I got really angry and yelled in public for the first time in my life. I quickly came to my senses and apologized, but when I said, ``You haven't responded sincerely or apologized for the inconvenience and effort you've caused me,'' and he replied, ``I haven't caused any inconvenience, and I don't want to apologize.'' There's no such thing. We're working hard to improve," he said dismissively. (Even if you don't try hard, this is something other hospitals do as a matter of course.) When I said, ``It's common sense for the person in charge to apologize even if the cause of the complaint was not their fault,'' she replied, ``Customer harassment is a problem right now. When I got home, my family was there, so there's nothing I can say about it (I thought I was probably talking about what my father had complained about angrily to the nurse during the visit, so I apologized for that, but I wasn't accompanying him). It's not my problem)" It was the hospital that put my precious family in need of long-term care and did not take good care of them, right? ? ? I wanted to say that. ・At the time of the interview, the director showed contempt for the crazy complainer from the beginning, and even when I bowed and greeted him, he remained silent and did not greet or introduce himself. As a human being, I was left with the impression that he was treated in a one-sided, disrespectful, and arrogant manner. I realized that I couldn't have an architectural conversation with the director, and originally wanted to ask him about when he would be discharged from the hospital and about the treatment plan after that, but he just stressed me out, and I was so angry that I started hyperventilating after leaving the hospital for the first time in my life. It took half a day for me to recover from being unable to move, which was a real nuisance. I decided that I didn't want to see him again to protect my health, so I asked for a change of doctor through a social worker, but the director refused without explaining the reason.I made an appointment to see a lawyer, but if that's okay, I'll just go ahead. When I told her that, she immediately transferred me to another doctor. Even as a human being, not just as a doctor or hospital director, I felt that his attitude and response were outrageous. ・After that, I decided to move into a nursing home and was transferred, and I was finally able to cut ties with him, but after I was discharged from the hospital, I only had to change diapers two or three times a day, and I developed bedsores without informing my family. It was discovered that something happened. Although the appearance of the food had improved, it turned out that the food was not being treated properly in places where it could not be seen. During the 9 months I was in the hospital, I was really worried, stressed, and in pain, and I was treated like a crazy complainer who didn't even try to understand why the issue was being raised.I don't want to have anything to do with it again, and I don't want to be involved with anyone else. I wrote this because I didn't want him to go. I'm sure this will end up being seen as ``terrible name-calling,'' but if you're considering hospitalization, it's definitely better to quit.

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  HM

  :: 30 October 2023 01:00:43

  I am always indebted. I am always being examined by the director. He listens well and They will also answer your questions carefully. I'm also very grateful that they don't just increase the amount of medication I take and carefully adjust it. The other nurses, counselors, office staff, etc. are all kind and polite, so I feel safe using the facility. Although it was a little far from my home to the hospital, I'm glad I chose Ota Hospital.

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  メルカリ招待コード【RUTSFN】

  :: 30 August 2022 22:00:08

  Although I am not a patient, I took this photo as a thank you for letting me use the restroom. Wi-Fi is running fast in the spacious waiting room, so please refer to the image for the SSID. All of the juices and sweets at the shop are offered at a premium price, but they also carry proper hospital clothing, underwear, and sandals, so you can come to the hospital empty-handed if you wish. Cafe Tanpopo, which can be called both a coffee shop and a diner, is dark, small, and dingy, with a small number of seats, and it has an old-fashioned feel that reminds you of the location of a two-hour suspense movie or detective drama, but the prices are cheap and reasonable. While taking a photo, I was mistaken for a hospitalized patient. It was unexpected that I was almost captured by a strange older sister who seemed to be a hospital employee😡💢 that? Did I look that crazy? 🤔