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🕗 opening times
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3-chōme-11-16 Shimosato, Higashikurume, Tokyo 203-0043, Japan
contacts phone: +81 42-474-1311
website: www.towabank.co.jp
larger map & directionsLatitude: 35.750905, Longitude: 139.4971287
p e
::ほす
::★0. Even though I had asked and discussed my purpose over the phone in advance and received an answer from them, when I went to the branch and tried to proceed with the procedure based on that answer, I was told that I should use an account at another financial institution. I told them that I had consulted with them over the phone beforehand, and that I had received an answer that said they could meet my purpose, but that the answer over the phone was just an excuse to get them to come directly to the counter. The purpose was not achieved at all, and the story was proceeded with a strange label, or rather, an assumption, and although I was given a vague explanation of the reason, the result was that I was turned away at the door. As you said, I will be using another financial institution's account. So, this is a group of employees who do not respond flexibly, do not understand the feelings of customers at all, and have no intention of being close to customers. Well, there were two people working at the counter, but I guess the counter is the representative of the company, right? It wouldn't be surprising if the whole branch was like that. (We felt this way because things didn't go the way we wanted them to. We were also panicking because of the emergency situation, so we got ahead of ourselves and did something strange. Maybe it's a good branch. But... However, looking at other people's reviews...it's so bad that I don't even want to defend it. Even though I had been indebted to Towa Bank for decades, it was like this.
無
::I take my lunch break exactly, but the counter service is shitty? Did it just happen to be a bad idea or did it happen to everyone? It was a waste of time. The parking lot is small and difficult to park.
牛島修好
::It's a shitty bank that you can't really use. Especially if you are thinking of doing business in the future, it is better to refrain from doing so. His hands are slow, his methods are old-fashioned, and he is strict with his own time and rules towards his customers. My company's cash card has been broken many times when I put it in your ATM, and it takes a lot of effort to get it reissued. It may take a week or 10 days for it to be issued. You're crazy, aren't you? My cash card's magnetic field has failed twice in one year. I can totally see why I didn't spend money on the machine. . It's really bad. They don't tell me anything that can be done once, so every time I go to complete the procedure, I have to go back and forth between the company and the bank and find out what's missing. Therefore, we will not be able to accept your request from now on.'' . Because. If I'm not really using it at work, I want to cancel it right away. I really want it to collapse.
ひいちゃん
::There is only ATM