Tenmonkan Mujaki main shop in Kagoshima

🕗 opening times

comments 5

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  wenby sulaiman

  :: 25 May 2024 13:51:16

  Despite all the hype, it's a shaved ice. Food is good and nothing special

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  Qian Yi Lee

  :: 24 April 2024 22:53:47

  The kakigori is completely not worth it. Just a lot of ice and syrup. I won’t pay >1000yen for it. But at least they allow 2 people to share one big bowl. Not as good as the ice desserts in Taiwan or Korea. Even the ice kachang in Singapore is more worth it because it’s so much cheaper.

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  Kelly Michalak

  :: 30 March 2024 18:20:15

  The baby size is very big but you can’t share it. So you have to order your own one despite not finishing it. I wish they made smaller versions or make it at least cheaper. It is very sweet and barely any fruits compared to the picture. It’s alright but I don’t recommend. My table was very sticky and smelly

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  Craig Paul

  :: 21 October 2023 13:55:10

  We had the baby sizes of the Polar Bear shaved ice and chocolate shaved ice. Those were big! The Polar Bear has lots of condensed milk poured over the ice. One could get quickly sweetened out.

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  NNchan

  :: 11 September 2023 04:16:52

  The food and shaved-ice were delicious, but the customer service left much to be desired!!! This popular Kagoshima dessert shop had a long queue of eager customers. When I arrived around 2 PM, a first-floor staff member informed me that I could go to the second floor if I wanted to order the rice set with shaved ice, while those not ordering the rice set had to wait in the long first-floor queue. I agreed to go to the second floor, where I waited only a few lines. Once seated, I promptly chose my menu items and pressed the order button. However, despite several presses and attempts to get the attention of the staff, no one came to take my order. Many staff members were serving nearby tables, and although they seemed to notice my calls, they ignored them. I pressed the button a total of five times, and still, no one responded. Oddly, the staff treated student groups at other tables with great courtesy, even though those students didn't need to order the rice set. This left me wondering why I was treated differently. I waited for 15 minutes just to place an order that I could have easily done by approaching a staff member myself. While the food tasted good, the staff's service was extremely disappointing. I couldn't help but question if it was worth the visit, especially considering the inconsistent guidance from the first-floor staff regarding going directly to the second floor for rice orders. And by the way, I also got the wrong order initially, but thankfully, they fixed it pretty quickly.