SMBC Bank Esaka Shiten in Suita

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comments 5

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  チュン

  :: 27 May 2024 09:47:05

  I think it's a good feeling to always serve customers with a smile.

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  yuuuko “UCO”

  :: 20 July 2023 19:04:48

  I suffered a great deal of psychological damage from the words and actions of a female employee in her 30s. He always says what he says, and has no intention of listening to what the other person has to say, interrupting mid-sentence and saying things over his head. In a sense, it was a very helpful example of bad customer service. . This means that the words and actions of just one person can negatively affect the image of a company. I'm so sorry.

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  poko

  :: 20 October 2022 12:13:25

  When I went to open an account, I was given a piece of paper and sent home immediately because they told me they didn't have many employees and that I could open an account online. After giving a quick explanation, he said, ``Thank you very much,'' and immediately left. I'm disappointed that there are 3 people chatting away at the reception desk and no one is there. I came to the store because my child was young and I needed something urgently, but the service was the worst. If there is no one to help you, you should serve customers more politely. Also, I think you should review your customer service!

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  藤井治雄

  :: 24 June 2022 16:14:22

  There are always a lot of customers. Especially on the 20th and 25th, there are quite a lot of people lining up at the ATMs. It took some time, but the response was kind and courteous.

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  Miguel Esquivel

  :: 16 September 2020 10:06:14

  Horrible customer service