Resona Bank Tsukaguchi Branch in Amagasaki

🕗 opening times

comments 5

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  accosa N

  :: 28 April 2023 07:08:25

  The procedures are unfamiliar and the bank employees are not very friendly. (Mispronounced the name, guided to a booth that was already used by someone else, etc. Neither of them seemed to think it was particularly bad and didn't apologize.) After waiting for a long time, nothing was resolved. They make me wait without any explanation, and their attitude is so pretentious that it just makes me feel uncomfortable. Many of the counter staff at other branches are much nicer, but for some reason the Tsukaguchi branch is exceptionally bad at dealing with customers. It's better to go to another branch.

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  nokonoko 0806

  :: 02 June 2022 12:44:49

  The person in charge told me the wrong information, so it ended up taking half a day to open the account. My precious holiday is ruined. . . I was disappointed that I didn't feel well about the response that followed. I can't recommend the Tsukaguchi branch because the person responding to it is not very nice.

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  Nguyễn Thị Ngọc Hiền

  :: 06 May 2022 12:56:55

  I had to wait for about 30 minutes to open a new account, and then another 30 minutes for the documents to be checked.I don't understand why they can't open an account because they can't speak Japanese. Even young Japanese people would not be able to understand the elderly male staff member whose Japanese is difficult to understand. I would be satisfied if the reason was a little more understandable🤬🤬🤬

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  android jijihi

  :: 09 March 2020 12:58:32

  I went to have my cash card reissued, but I had to wait quite a while. I told him I didn't have much time because I had another appointment, but he still kept me waiting. If it took any longer than this, it would interfere with my next schedule, so I asked them to either ``come and pick it up later'' or ``have it mailed to them,'' but it didn't seem like they could give me an answer right away. In the end, they decided to send it by mail, but I was disappointed in the poor response. If it takes time, I think it would be a good idea for the bank to make a proposal before we make our request. Once you receive your card, the next step is to cancel your card.

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  hi de MS

  :: 01 May 2019 10:29:15

  The concierge's service and the receptionist's service are courteous. There is also little waiting time, so you can feel at ease even when you are in a hurry. I've been using it for about 3 years and have never had a bad experience. I would like to meet the branch manager once and express my gratitude.