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1403 Takenaka, Oita, 879-7501, Japan
contacts phone: +81 97-597-3660
website: www.okanoue-hospital.com
larger map & directionsLatitude: 33.147851, Longitude: 131.647226
溝部辰徳
::Did you come alone? What's interesting? My Three 5mm Prescription❕Will I go again? 😮💨
以和為貴
::First, I will write only the facts without subjectivity as much as possible. I called once at noon on January 26th to apply for rework, but was told that the person in charge was not available. I called again around 16:00 to ask when they would be coming back. Then, I was told that the person in charge was on the phone, so I asked for a call back. A few minutes later, for some reason, I received a call from the deputy director of the hospital, who advised me to go to another rework in a roundabout way. Since Okaue Hospital won't accept them, does that mean I should go elsewhere? I heard. There were many roundabout expressions, and I was unable to get a suitable answer. For some reason, I started complaining about forcible obstruction of business, and at the end of the conversation, I was told that the nursing director would call me and record it, so I hung up. I thought I would get a call right away, but a while later (at 5:45pm), I received a call just when I couldn't answer the phone, and the answering machine was left. When I listened to the answering machine, the person remained silent and did not identify anyone. At Oka no Ue Hospital, is the patient's intention different? If there is a problem and they won't accept rework, I have no choice but to accept it. Next, from a subjective point of view, patients rely on hospitals due to mental problems, so I would like to see patients' wishes be given greater consideration. I was hospitalized, but I only had a bad impression of some nurses (who lacked professionalism, casually discriminated against patients, and had no problem telling them what to do), and the majority of nurses and others. All the staff are very kind. In addition, we wrote opinions about what we wanted to see improved from the patient's perspective, and we also posted our responses on the bulletin board to make improvements to the extent possible. I had a conversation with the director, and he talked to me properly, so I didn't have any particularly strange impressions. That's why I tried to apply for a rework at Hilltop Hospital. However, I think this response is really strange. Since this is a psychiatric hospital, I would like them to refrain from treating patients in a way that would hurt their feelings if possible. postscript. 1/27 12:00 After that, still no call from Okanoue Hospital. 1/28 06:00 Still no call. The hospital is supposed to be open on Saturdays, but isn't it strange based on social common sense that they haven't contacted me? Even though it's a hospital, don't you think that this kind of treatment puts a burden on the patients? 1/28 09:30 Still no call. It's Sunday so there might not be any movement. Even though it is a psychiatric hospital, I, as a patient, have been suffering from the effects of Okanoue Hospital's treatment, and I have been taking increasing amounts of tranquilizers to endure it. Why do you respond like this? 1/28 16:00 No phone. Hospitals that make patients feel uncomfortable even though they specialize in psychiatry are in trouble because the patients suffer. Is this kind of response normal? 1/29 2:00 What I want to know is the following. ・Even though the patient wants to be treated with rework, why does the assistant hospital director himself call and recommend a different rework? ・Why did he leave a silent recording on my answering machine without giving his name? ・Even though the assistant hospital director put pressure on me, even going so far as to say that he would record it, and said that the nursing manager would call me, why did the nursing director not call me? ・What do you think, from the standpoint of psychiatric hospitals, that the above response is creating a situation in which patients feel forced into a corner and feel distressed? 1/29 10:40 I received a call from the nursing director. Thank you for your detailed explanation of the questions above. I realized once again that it is difficult to convey things in words, and that there are times when I don't get my message across properly because of the wrong words, but the explanation was very thorough, so I was able to accept it honestly. The rating will also be changed from 1 to 3. We pray that this hospital will become a place where patients can concentrate on their treatment in as much comfort as possible. Lastly, although there may have been a misunderstanding of words, I would like to write here that at least the vice director's way of speaking and attitude made me feel pained. Mental illness is very sensitive, so I pray that no one will have to feel the same way in the future. 1/30 3:00 Unfortunately, the damage seems to remain, and yesterday and today I started waking up in the middle of the night despite taking medicine. . . I was able to sleep well for a while. . . After receiving the explanation, I feel a little better, so now I have no choice but to wait for my recovery. . . When your sleep is disrupted, it becomes quite difficult, so you have no choice but to persevere. . . To be honest, I am a mentally weak patient who relies on the hospital, so it was the psychiatrist, especially the assistant clinic, who put pressure on me with strong words, such as threatening to interfere with my work or recording me. I don't think it's appropriate for a person in a position of power, such as a leader, to make such a statement. . . I am very disappointed when I think about my current worsening symptoms. I'm changing my rating from 3 to 2 because it caused my symptoms to worsen. 2/6 9:00 It's quite damaging to be told to go elsewhere by the hospital you tried to rely on. Thankfully, I'm still not feeling well. . . I submitted a written opinion while I was in the hospital, but my personal complaint was only against one nurse. Others are suggestions from the patient's perspective to make the entire inpatient experience more comfortable. I feel that the written opinion was a factor in my refusal (the deputy director of the hospital also said that it would be a burden to the staff). While I was in the hospital, I heard a lot of rumors, but I only wrote about things that I could confirm myself, and I didn't write about anything that was just a rumor. Also, since this is a field of psychiatry, I can't help but wonder if there is a better way to say it. Again, patients are suffering and relying on hospitals. I sincerely hope that they will focus on saving patients instead of prioritizing protecting nurses who lack professionalism. 3/11 12:00 There may be other factors, but I'm still not feeling well, and although I once started participating in other reworks, I couldn't get the hang of it, so I stopped. Personally, I think that this incident the month after I was discharged from the hospital had a lot to do with it. What does the hospital think? . . Even though he had been hospitalized and was recovering. . . Right now, I'm in a very bad state of mind and I'm in pain. . . Why did this happen???? 3/24 17:50 After all, wouldn't it be strange for a service provider to unilaterally refuse to provide a service to a person who requested it?Even if they refused, no one would If you do not clearly state the terms of refusal in advance that are acceptable to the applicant, you will not understand the meaning of the refusal. I would understand if there were any problems after providing a rework service once. . . Or does this mean that this hospital is special? I still don't feel comfortable with this as a patient. . . I was hospitalized, but I didn't think that the entire hospital would treat me like that. . . Is there something wrong with the hospital organization that causes this disappointing response? I'm a psychiatrist, so if there's a problem with my behavior, is it weird to want me to understand it and guide me in the right direction? Honestly, don't you understand how the patient feels that you've become so dragged out? I think so. . . 5/7 It seems that some people used this review as reference, so I would like to add some information. (The other nurses are very kind and don't see any problems, so I'm writing this with the hope that things will improve.) There was one nurse in the hospital who was extremely unprofessional. When I was near the counter at the station, I called out to him, "Please," but he ignored me. A nurse in the back followed me. When I told him about this, he got a little angry and was taken aback. When I complained to another nurse, she said, ``It's true that the way you treated me was terrible, so I'll warn you about it.'' It was such a low level response. I wrote this in a written opinion within the hospital, so I hope this unprofessional nurse takes it seriously and makes improvements, but if it still hasn't been improved, then there is a problem with the organization. All I can say is that there is. If there is a nurse who cannot be trusted as a professional, it can be quite scary because it is an internal story and there is no way to confirm it from the outside. . . . If someone at the hospital sees this post, I think it would make others, including me, feel more at ease if they could write a supplementary note. Added on 6/9. There is one nurse who treats me badly. If the hospital is making improvements, it would be nice if they could explain it so that we can understand that they are doing so. . . I think it also affects the overall impression of the hospital. I wish the Vice-Director would explain it himself if he had a reason for why he reacted the way he did. Leaving it up to the nursing director also creates a sense of distrust. I was hospitalized and was able to recover, so I don't want to deny everything about the hospital. . . Or is your stance that since there are so many patients, you should discard those who don't meet your wishes? . . I want the hospital to be a place where I can feel safe.
ごまたまご
::I don't really understand why people other than the person who went to the hospital are giving evaluations, but I have been going to the hospital for 5 to 6 years, and my condition has improved considerably in the past 2 to 3 years. Psychiatrists are people too, so I think there will be some disagreements. In my case, the third hospital was Oka no Ue Hospital. I have also been hospitalized. It was a closed ward, so I was scared at first and was discharged after a week. However, the doctors and nurses respected my wishes and discharged me immediately. After that, I asked to be admitted to the hospital myself, and my life in the hospital began. Regarding nurses, there are quite a lot of differences depending on the person, but the nurse who took care of me when I was hospitalized for the first time was very nice. As I mentioned earlier, it's a closed ward so it's always locked, but patients who have permission to move outside can go out for a walk during business hours. It depends on the patient's symptoms. Some of them may have dementia, some may have severe symptoms, some may wander around at night, and some may scream or become violent. What would happen if it wasn't a closed ward? If you escaped and had an accident, would you still criticize the closed ward? I came here after being transferred from another hospital, but I've run out of medicines that I don't have to take, and since I came here, I've only been taking one kind. I feel like it's just what I need. Ah, I thought, are there any teachers like this? The psychiatry department overturned my belief that I would never be able to live a normal life again if I was drugged and hospitalized. I don't think it's a good fit, so I recommend getting a second opinion.
スーパーメタグロス
::This hospital almost destroyed my life once. I have absolutely no intention of forgiving it. We recommend that you visit another hospital.
麻生早絵
::15 years ago, when I was in junior high school, I was taken in by my toxic parents. Thinking about it now, I think it was because of the abuse and the stress of the upbringing environment, and I was shocked that the director only listened to what my parents had to say and treated me like I was crazy. Now, after working and living alone, I am married and have children. You said it like it was hopeless, but I want to show you who I am now.