Nishi-Nippon City Bank Hakata Branch in Fukuoka

🕗 opening times

comments 5

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  奈々さん

  :: 16 January 2024 14:44:41

  When I was lining up at the money exchange machine, I was told that it appeared to be out of order and that I would be able to take care of it at the counter. Well, I thought that sometimes things like that happen, so I filled out the exchange denomination and waited. When the person came to collect the money, I handed over the money and the fee. Apparently, the exchange machine had been fixed in the meantime, so people who came later could exchange money normally... The final blow was that I was lined up at the back of the line and told, ``The money exchange machine has been fixed, so please use the machine.'' I'd like them to take care of the three people who were lining up before it breaks down, and then open it up. I thought that was the extent of the staff guiding me to the back of the line without saying sorry for keeping me waiting for almost 15 minutes.

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  ウッチウッチ

  :: 12 July 2022 22:59:35

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  A

  :: 12 April 2022 12:31:42

  When you record your passbook, you will record your credit card loan repayments. I didn't remember taking out a credit card loan, so I was surprised and called the loan department, but I was given the number for the Hakata branch, which seemed to be for application only. When I called the Hakata store, the person who answered the call was a woman named Ms. Yamada. He kindly listened to my incoherent explanation, which was in a state of panic as I had no recollection of taking out a credit card loan, and after looking into it, he got back to me. They got back to me right away, and it turned out that when I took out my car loan a few years ago, I had also taken out a card loan. In January of this year, I forgot that the amount withdrawn from my credit card was higher than usual, and it seems that my account balance was insufficient, so I was turned into an automatic card loan. They kindly provided me with information on the full amount of the loan, how to repay it, and information about branches where I could make over-the-counter repayments. What impressed me the most was that after the phone call ended, they contacted me again and informed me that the branch closest to my home was no longer offering loan services due to business downsizing at the branch where they could repay the loan. , please contact the branch, ``Although we do not offer loan services, we are able to accept card loan cancellations, so we wanted to let you know that we found out that you can make your repayment at an ATM and then go directly to the counter to cancel your card loan.'' That's why he went out of his way to contact me. The Hakata branch is not the branch where I opened my account or where I applied for my car loan, and I have never even visited the branch, so here is where you can just give me the number of the relevant branch and ``contact them''. I was moved by how kindly he took care of me. There are such wonderful employees at the Hakata branch. Thank you very much, Mr. Yamada.

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  Rika Inagaki

  :: 28 April 2017 21:09:21

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  Hiro Hiro

  :: 15 April 2017 15:43:41

  There is a passbook transfer machine.