closed
🕗 opening times
Sunday | closed | |||||
Monday | - | |||||
Tuesday | - | |||||
Wednesday | - | |||||
Thursday | - | |||||
Friday | - | |||||
Saturday | closed |
1-chōme-3-1 Minamisaiwai, Nishi Ward, Yokohama, Kanagawa 220-0005, Japan
contacts phone: +81 45-311-6981
website: www.tr.mufg.jp
larger map & directionsLatitude: 35.4672066, Longitude: 139.6219967
ryu yowayowa
::This is a [trust bank]. A bank used for real estate transactions, etc. There are 4 ATMs. You can use it from 7:00 a.m., but an [overtime fee] will be charged. Carefully check the instructions next to the ATM. For regular UFJ Bank, please use the ATM located on the B1F of the nearby Equinia Building.
Kou K
::The response was very good.
Heitor Camargo
::Bank charges withdraws even on their own atms. No English translation as well.
NK Dune
::Visited the store for the first time related to stocks. The location is easy to find, close to the west exit of Yokohama Station and next to Yokohama Mores, where Tokyu Hands is located. I came with a certain level of preparedness as the reviews were mixed, but I didn't have any problems with the information at the reception on the first floor, the information at the reception on the second floor, or the counter. The greetings when leaving the store were polite, and I think that the customer service was not bad, but rather good. I don't know if it was just luck, or if word-of-mouth has weeded out bad employees and the situation has improved, or if employees are changing their behavior based on other people's behavior, but at least in my case it's good enough. It was a good response.
もふスキ
::I wanted to change the name of a regular bank account that had nothing to do with investments or stocks, so I mistakenly entered Mitsubishi UFJ Trust Bank instead of Mitsubishi UFJ Bank, and the staff at the entrance where they issued tickets told me, ``Account. I would like to change the name of...'' and they issued me a ticket and said, ``Please wait while I'm calling.'' When I looked closely at the ticket, it said "stocks..." so maybe I made a mistake? I thought to myself, and said to the staff member earlier, ``It says stocks, but I don't have a stock or investment account, I have a regular account...'', and he replied, ``Thank you for your call.'' Please wait.'' That's what I was told when I asked, so I sat and waited. After a while, I was called, so I went to the counter. Then, the woman at the counter told me, ``This passbook is not available here. Please go to a bank that is not a trust bank.'' That's why I asked at the entrance... I said that too. When I said, ``I asked the staff at the entrance earlier...'', they just kept saying, ``I'm not here,'' or ``I guess you didn't look at your passbook at that time,'' or if you messed up, you wouldn't have shown them your passbook at that time. Do you think Takochi is to blame? Some people even said things that made me think. I briefly said I was sorry, but I was not sincere at all, and as others have said, I was looking at them from above, which made me feel really bad. It was the worst! !