Maeda Store Okubo in Hachinohe

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comments 5

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  かるあ

  :: 15 May 2024 12:48:33

  There is someone at the cash register who is always in a hurry. Elderly people tend to move more slowly, but we don't care about that. I don't think it's suitable for customer service.

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  ささかま

  :: 14 April 2023 09:24:09

  I used to go there often because they had some of my favorite side dishes, but when I just wanted to hear something, they responded with a really annoying look. Don't worry, old lady. It would be a huge inconvenience and I will never go there again. Added on 4/14 A lot of people have the same discomfort, but I'm sure there's no feedback and no improvement. Universe is just a short trip away, and if you have a car you can go to Lapeer and Cub in a short time, so it's not inconvenient at all.

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  ちゃあちゃん

  :: 17 March 2023 19:40:07

  I often shop while going to the bank's ATM. As others have written, the employees (including the cashier) are always busy doing their own work while ignoring the customers. Also, most of them have angry expressions. When I ask them if there is something I would like to visit, they reply with a sigh. At the cash register, a handicapped person said that even though he had a help symbol on, he had brought a carrier bag and said, ``If it's not in a basket, I can't put it in.'' When I offered to help her at the soccer table, she said, ``I'm sorry. It was my fault for bringing a bag instead of a basket because we didn't have much shopping to do.'' Even if you open the bag with one hand, it is quite difficult to insert it. Employees, please try it. And do you understand the help mark poster at the entrance? Before coming to Hachinohe with my wife, I had experience working at a supermarket outside the prefecture. I studied about help marks and other topics at training sessions. Even though Maeda has put up posters, isn't it made known to the employees? I also think that the cashier is the face of the store. There's a difference between being excited and not smiling and making someone look angry. Don't be harsh on people who fail in front of customers. It makes me feel bad. Every time I come to the store, I see the same people, so I get the impression that they don't have many days off and are working overtime all the time, so I understand that it's hard for the employees as well. There is always only one person at the cash register, and when it gets crowded, he uses a microphone to help. Customers are also waiting in line at the cash register at the Okubo and Same stores, thinking it's always like this. Don't you think that you can get paid even if you are not friendly? Please listen to the complaints and requests of both the president and the employees. Compared to other stores, Maeda's price hikes have become a rumor. Even so, if you see the cheerful and kind smiles of the employees, you will definitely head to Maeda. I hope that you will understand that this is just nonsense from an aunt you don't know. I wish you prosperity.

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  へべれけ

  :: 28 February 2023 17:11:56

  It's close to my house, but I usually use Universe. This Maeda store is very small in terms of store size. I only visit the store once in a while, but today I was thinking how clean the inside of the store was, and as I went to the milk section and made my selections, a clerk with a machine in his hand scanned each product's POP one by one. I cut in earlier. I would understand if she quickly scanned it while saying, "Excuse me," but she interrupted without saying anything, scanned all the POPs on that shelf, and moved to the shelf I avoided. I interrupted again. What do you think about it in general? ? I used to work in this type of industry, so I know that you can't just barge in while a customer is making a selection without saying anything. The cashier who was there at that time was probably able to do his job, but he was indifferent and unfriendly. I only go to this Maeda store a few times a year, but even on those few visits, I felt uncomfortable. The inside of the store is clean, but the customer service is better at Universe.

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  えど

  :: 28 March 2022 19:09:16

  I thought they were going to tear down the store and make a new one, but the store is still the same, and the showcase is almost unchanged, leaving behind the old Minatoya (´-ω-) um The big fried chicken and Minatoya's milk are certainly inherited from Minatoya's genes! !