open
🕗 opening times
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4-chōme-1-10 Hiyoshichō, Kokubunji, Tokyo 185-0032, Japan
contacts phone: +81 570-943-209
website: map.japanpost.jp
larger map & directionsLatitude: 35.7094145, Longitude: 139.4624445
NINI YU
::I came to the agency to issue a certificate showing my previous address, previous address, and current address. A man at the ticket office asked me, ``What happened?'' I explained in detail, and he told me, ``If you use this paper, all three addresses will be listed.'' A man wrote everything except personal information. However, when it was issued, only the Kokubunji address was listed. What she was saying was different, so I asked the woman who issued it, and she said that once it was issued, it could not be undone. I understand what you're saying, but isn't it terrible that city hall gave the wrong information? When I asked for a phone call, the older man had a rather intimidating attitude and said he couldn't do it, laughing and apologizing without emotion. When my husband went to the counter, he seemed to be apologizing in a low manner, but he seemed intimidating to me over the phone. There are many kind people, but this older man was quite unpleasant. It would have been nice if he had at least sincerely apologized, but why doesn't he admit his fault?
noz
::We are open on Saturdays, Sundays, and holidays, which is very helpful. The response is perfect, and I'm very grateful for just receiving and delivering the items. I hope it doesn't move.
あい
::I use it occasionally because it's nearby, but the woman who answers the phone is the worst. From the sound of his voice, he must be an elderly person, but he simply responded according to the manual. A blunt expression appears on your face. I work in the customer service industry, are you criticizing the customer service industry? It's like saying I feel like I should stop serving customers. It's even more unpleasant to be paid to work while making customers uncomfortable. Boss, please educate me properly.
Mr J
::Does not deserve even 1 star that guy with the glasses who is around mid 40’s is rude to foreigners he was so polite with the native Japanese but when he talk to me he was treating me so badly
rannba
::Even though I have been taking out my luggage since the morning, it still hasn't arrived in the evening.For some reason, before the first shipment has been delivered, I go back to pick up the second shipment and give priority to the second shipment, which makes the delivery even slower. When I call, the woman at the call center is probably stupid, and suddenly asks if I can come. I don't know what you're asking, so what should I say? You should normally be asked for your tracking number, name, and address, right? This is the worst delivery company.