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5-chōme-13 Nakagawachō, Kariya, Aichi 448-0823, Japan
kontakte telefon: +81 566-22-5495
webseite: www.itm21.com
größere karte und wegbeschreibungLatitude: 34.971886, Longitude: 136.9932997
やましたたつじ
::The front desk late at night is the worst. It was an impossible response for a customer service industry. What kind of education do you provide? As expected of a hotel with a rating of 2.7 I was at the bottom in many ways. I'll never go there again lol
栁田向日葵
::I used it all the time. All rooms have been completed ✋ Everyone, let's use it! ! !
ぬん
::This is a hotel with a devilish staff. There were always kind older female employees there, and I went there many times. However, the young female clerk was not very responsive and caused a bit of trouble. Even though I was just asking about things I didn't understand about service times and other things, I was treated like a nuisance customer and made fun of from the beginning. This is the first time I've ever been so angry with a store clerk. Then, I forgot my ring in a place where everyone could see it, but I don't know if it was because I was angry, but it was thrown away. There was no response when I contacted them, and I still haven't heard back from them even after a month. Many things filled with memories were thrown away. All the memories I've had here have turned into bad memories. I feel very sad and helpless since I used to go there. It may be cheap, but I feel bad thinking that the money I paid goes to the evil staff, so I think I should go to another hotel.
ハッピーJ
::The attitude of the staff was unacceptable for a service industry. Below is what actually happened. ・If you order from a phone or TV screen, you will be scolded and told to order only once. ・I informed the staff that I was leaving the hotel, paid the bill in my room, and then stayed in my room for about 5 minutes to get ready to go home before leaving the room. As I was driving out, I was stopped by a rude store clerk who threatened me, saying, ``You're late in leaving your room, and next time you'll have to pay for extra time.'' I paid the accommodation fee (I can stay in the room until 12:00 the next day), but I didn't stay the night for some reason and left the room at 1 a.m., so I don't understand why someone would say something like this after about 5 minutes. I could not do it. Should I have called 5 minutes later after getting ready to leave? I didn't understand, but since I couldn't understand him, I told him I would be more careful next time. Overall, I thought that the attitude of all the staff was unbelievable for a service industry. The equipment is quite old and creepy, so I won't use it again or recommend it.
らぶばぶ
::The front desk around 11pm is the worst and the service is very poor. They hung up on me while I was talking, they sent me a lighter that didn't work or was broken twice, they didn't apologize, and when I ordered a rental item on TV and ordered a welcome drink over the phone, they said, ``I already have the rental item.'' I went, so next time please order all at once,'' but I was still in the process of choosing. I didn't know if I should order it all at once or over the phone, and this was the first time I had received such poor service.