Hokkaido Prefectural Midorigaoka Hospital in 音更町

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comments 5

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  須藤沙織

  :: 13 September 2024 14:00:29

  I went to the children's outpatient clinic for a psychological test, but the nurse in charge of the outpatient clinic was unable to help me. When I called to make a reservation, I was told, ``I don't know the teacher's schedule, so please let me know your third choice.'' ” ``What time on ◯ day?'' “That day is fully booked.” “So, what time on ◯ day?” “That day is also fully booked.” “Then when are you free? ” ``You won't know until you check with your teacher. ” ``...But you can't make a reservation on the day you want, right? ” "that's right. It's okay after ◯ day.'' “Then, ◯ day, ◯ day, and ◯ day, please.” I was asked to contact them to see if I could make a reservation for a later date, so I contacted them, but in the end, even though I had told them my preferred time, the teacher made my reservation at a time that was convenient for me. He doesn't quite understand the basics and is not very good at what he wants, so even though he listens to his wishes, his hopes don't come true. I used to work at a hospital, so I understand, but the response is too harsh. I think improvements are urgently needed. If you're asking someone for their preferred date, I think you should go with their request, and if it's due to the hospital, I think you should manage your reservation properly.

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  m k

  :: 19 July 2024 22:57:30

  For better or worse, it feels like a rural psychiatry clinic, and I don't have any particular impressions about the medical treatment. However, I am concerned that the nurses in the child and adolescent outpatient clinic spend all their free time chatting with other staff members, and the overpressive nature of the staff members who answer the phone and say, ``We're busy, but we're taking care of reservations.'' I feel depressed when I go to the hospital because I can't feel the patient's attitude and attitude towards both children and parents during examinations.

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  meru chan

  :: 22 January 2024 11:03:07

  I've been going to the hospital as an outpatient for 20 years, but I still can't get used to a nurse suddenly entering my hospital room. Other than that, I've gotten used to the atmosphere to the point where I can occasionally hear the high-pitched voices of hospitalized patients, which bothers me a little. 20 years ago it was much darker. Of course, if you respond calmly, the other person will respond calmly.

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  nagisa

  :: 08 July 2023 06:32:53

  I used to go to see a doctor for depression, and the doctor I went to for the first time was very nice and listened to me, but one day I quit because I wasn't feeling well. I still remember the tired look on my teacher's face, saying, ``I've been on duty all the time and I've been busy...'' After that, I took over the job and became Mr. Ito, but he was no longer good enough... Why did you respond so curtly while playing with your computer without even bothering to listen to me? Why? What should I do if I am being treated with such high pressure? ? When he yelled at me, I didn't understand what he meant. I know you're busy, but this is the internal medicine department, right? It's impossible for me to be treated mechanically and get angry. As a result, the number of staff is steadily decreasing and things are getting better. There seems to be no more doctors... I couldn't stand it anymore so I immediately transferred to the hospital, but I don't want to go there again.

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  船田真路

  :: 20 June 2023 17:04:32

  I get the impression that the administrative communication is sloppy and not going well, not the details of the examination. The hospital and I have different understandings of the date of consultation (I don't know which side confirmed it, or if it was a mistake in inputting or listening, because it was a verbal communication...), it took a long time to register at the time of consultation, and various application documents. When requesting creation, there are often problems later due to lack of explanation. Regarding the date of my consultation, there have been several times when I was informed that my appointment had been canceled or rescheduled due to hospital circumstances after arriving at the hospital, and I had to return at a later date. The reception staff when using the system and the person in charge when requesting document preparation may make you feel uneasy about whether the administrative staff understands the system, and may put you at a disadvantage. Doctors respond differently because they are also human beings. However, I have no particular complaints about the medical examination itself. The response from office staff and nurses also varies from person to person. Some people respond politely, while others are firm. However, I feel that the lack of administrative communication within the hospital as a whole is a problem that predates the medical examination. I would like to see an improvement in the fact that even though I have a problem, I request a doctor's appointment, consultation, and application documents to be prepared, but when I visit the hospital, I end up having more problems. It's a large hospital, so even from a patient's perspective, it seems like it's busy. However, I sincerely hope that administrative matters will improve.