Hiroshimaginko Fukuyamaeigyohonbu in Fukuyama

🕗 öffnungszeiten

kommentare 5

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  R O

  :: 22 April 2024 13:26:50

  The female receptionist's response is not good. The way you say it makes me angry. The staff at the counter handled the matter for me, and everything went smoothly. They explained the same thing, but the way they said it was completely different. Looking at the comments here, some people are writing about the reception staff, but why would they assign someone who is not very responsive to reception staff? I think the impression will change at the reception.

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  maki

  :: 19 November 2023 22:22:34

  I went there to ask for various procedures, such as reissuing a lost card, but the guide only half-smiled and told me to do it online, and didn't help me at all. In addition, the online procedure was not accepted because ``we cannot process it unless you first report the loss at the counter or over the phone.'' Even though there were two people there to guide them, neither of them had a proper understanding of their company's services, and it was a terrible sales policy for them to go out of their way to visit the office on time and make them waste their time without explaining anything. I'm impressed. Also, I was aware that the procedures on that day could be completed by someone other than the person in question by providing a power of attorney, and I had confirmed this on the website, but the receptionist said that they do not accept any proxy requests. They wouldn't give it to me and I couldn't connect them to the counter. I doubt whether those two women were actually regular employees. By the way, I went to the counter at a very busy time, but the guide told me that I would have to wait for over an hour, so I turned in at the door anyway. We were treated in extremely unpleasant ways, such as whispering and giggling while looking at us, and just thinking that these people's salaries might be paid from the money we had deposited made me want to cancel my bank contract. .

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  Aki Mizune

  :: 02 February 2023 18:54:26

  There is only one person at the counter, so you can expect it to take quite a while to get to the counter. The person I dealt with didn't really listen to what I was saying and was very rude, but the people at the counter were very polite, so I think I should replace that person with the information desk. I think so.

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  hi M

  :: 08 February 2021 14:08:25

  There are 4 ATMs, but 4 people monopolize them and no matter how long you wait, you can't use them at all.

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  Run kumamon

  :: 16 June 2019 13:34:42

  ◎The atmosphere is nice, but... ◎Good points ⚫︎A full service menu only available at the sales headquarters ⚫︎The atmosphere inside the store is wonderful. ◎Unfortunate points ⚫︎It may take time to make decisions regarding irregular cases. (Is it because there are few veteran employees?) ⚫︎On the surface, the atmosphere inside the store seems to be top-notch, but I feel that the quality of the work is actually deteriorating. ◎Trivia This bank originated as the 66th National Bank, which was established by the Hashimoto family, a wealthy merchant in Onomichi.