Bank of Tokyo-Mitsubishi UFJ Sannomiya Branch in Kobe

🕗 opening times

comments 5

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  raid sp

  :: 30 April 2024 22:54:53

  It's too much to keep people waiting. I took a numbered ticket and waited for about 15 minutes, but even though numbers after my number were being called in quick succession, my turn never came. I was overtaken by 5 people, and when I asked about the situation, the person making reservations took care of it. was the answer. By the way, reservations can only be made far in advance. I thought the counter would be busy, but unfortunately, it wasn't, and people were just looking at documents and chatting. It made me feel sick.

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  non

  :: 26 November 2023 13:17:54

  When I went to cancel my account without making a reservation, I was kept waiting for over an hour.

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  金丸ゆかり

  :: 04 October 2023 11:20:38

  I left my eco bag at the ATM and when I returned 10 minutes later, it had been stolen. It's my fault for forgetting this, but even though the branch always has a security guard on duty, there was no one there at that time. I can't demand perfection, but it's a bank, so please be a little more careful.

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  Ngochuyen Bui

  :: 20 July 2023 11:08:20

  The wording of the response is good, but the procedure is too troublesome. I went to open an account and had to enter everything myself. Even for Japanese people, there are many difficult parts and it will take time. It would be difficult for a foreigner with a certain level of Japanese proficiency, so I couldn't even ask for an interpreter. I wanted to open an account to transfer my salary, this is a strange story, but wouldn't it be a problem if I chose the wrong account? Since there is no explanation, who is responsible? ? ? ?

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  k-SEVEN.e H

  :: 28 August 2021 00:45:17

  It's a shame. I don't think the guidance service was bad... The response from the counter is not good. I would like to know when I said, ``I'm just passing by.'' The way you spoke and the way you behaved were lacking. Right now, I have to explain using a mask, and I can't see their facial expressions. Even if there are no problems other than when dealing with customers, it's really disappointing when you're face-to-face with customers!! We apologize for the Kobe Chuo branch's 0 reviews.