7-Eleven en Kameyama

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comentarios 5

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  熊谷カール

  :: 25 August 2024 15:33:19

  I don't want to give even one star. The friendliness of the young women is terrible, so I won't go there again.

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  黒霧トア

  :: 02 July 2024 21:20:44

  Even though there is a dedicated space for large trucks, there are trucks parked at the entrances and exits day and night. There are times when I take a nap for a long time, and because of this truck, I can hardly use this entrance and exit, which is a nuisance.

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  早川信子

  :: 19 June 2024 23:03:00

  I've always been curious about what the owners think about part-time customer service, whether they provide training, and whether there are any hiring standards. It's close to my house, so I had no choice but to use it, Last week, I saw a part-time worker place items that had been barcode scanned in a way that could only be described as ``falling'', and I decided to never spend a single yen at this store again. Why not go to Family Mart for a tour?

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  ぶんちゃん

  :: 10 June 2024 18:54:17

  Used after 7:30 on Sunday, June 9, 2024. After purchasing the product, I tried to pay with PayPal. I thought, but the PayPay screen is in blue. , and the payment becomes a normal red PayPay payment. I wanted to, but before I bought it myself I don't understand the existence of this blue PayPay I was in a hurry and tried to change to another payment method. The moment I thought about it, I saw an elderly female clerk at the cash register. I was told, "It's okay to see that screen." I decided that it was just a change in color, I paid. Then pay by credit card with PayPay card. When I found out what happened, I contacted the store. I talked about the situation. They said the manager wasn't there yet, so at 1:00 p.m. that day. Finished by requesting payment change. When I went there at 1pm, the manager was not there and a female clerk was there. correspondence. I was told that payment changes cannot be made. Even if you process a refund, a fee will be charged. Daily items cannot be returned. Coupon cannot be used a second time. I was told things that I didn't understand, and in the end, They didn't respond. I was worried, so first I checked the PayPay app. I contacted the operating company. I was told that I didn't know anything about credits. I contacted the PayPay card company. It's strange that I can't process a refund. It's strange that I can't change my payment. It's strange that you can't process returns. They said. However, ``Customers have asked us to pay in two installments, or to pay on a revolving basis.'' If you do not tell us such things at the time of payment, please pay in one lump sum. So, on the 27th of the following month, the funds will be transferred from the designated account. Payment amount only without fees It was explained that it would be deducted. ” relieved. The next day, go to the 7-Eleven customer service counter. Contacted. "If what the customer says is true, The store's response may be incorrect. ” They said. What the store manager and staff don't understand is that It became clear. After that, I received a call from the store manager. What the clerk explained to me the day before When asked, he said, ``This is what I personally said. there is no. ” “Payment will be made by credit card” I can see a few customers. ” “Credit payment” The customer was the one who was affected. ” "If daily products are included, Refunds and returns cannot be processed. "and I have been told. This means that even if there is a problem with the product, No refunds or returns will be processed. What is it? I got a bad impression of 7-Eleven. It was my first time at a 7-Eleven like this. I think it's not possible to process a refund. I guess it's a hassle, but I also use coupons, so Is it not possible to handle that? Due to lack of knowledge and understanding, various reasons are given. I think it's not compatible. When this store manager called, he talked about people. Don't listen to anything, prioritize what you want to say say. I have said several times, ``Let's talk about this first.'' Please listen to the end. ” about twice I told her, but she didn't understand. It is better not to use this 7-Eleven I think that's correct. I will definitely not use it again in the future. Please check with the cashier to make sure they are knowledgeable. I'm thinking of using it.

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  五十嵐櫻子

  :: 19 January 2023 11:42:34

  The first time I bought coffee at a 7-Eleven, I had only ever bought coffee at a supermarket, and I had never bought coffee at a convenience store, so I asked, ``Can you tell me how to buy coffee?'' When I asked her this question, she said, ``Eh? You could just ask the cashier to tell you what coffee you want to buy.'' She said in a disgusting way, ``Maybe it's not my fault that I don't know how to buy coffee at a convenience store these days.'' When I regretted it and tried to pay and leave, she said in an even stronger tone, ``I'll have to press the OK button on the screen in front of the cash register!!'' and said, ``Thank you very much.'' It was my fault for not knowing how to purchase coffee, but I was really offended by the staff's attitude. I would like the staff at this store to be more thoroughly trained in customer service etiquette.